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[Global CEO Talk] EU x KU session…Ambassador Maria Castillo Fernandez

[Global CEO Talk] EU x KU session…Ambassador Maria Castillo Fernandez   On May 1st at Hyundai Motors Building, Korea University Business School's Global MBA Program hosted an insightful session with Ambassador Maria Castillo Fernandez, focusing on the geo-economics of EU-RoK relations. The event drew an enthusiastic audience eager to delve into the complexities of international trade between the European Union and South Korea.   The event began with a warm welcome from Dean Sangyong Kim, who emphasized Korea University Business School's unique position as the best business school in Korea and the only institution offering a Master in Management (MIM) program. Dean Kim proudly highlighted the diversity of the Global MBA program, which includes students from 17 countries and boasts an international student population of 75%. This diversity of backgrounds, he argued, makes for a rich learning environment where students can exchange different perspectives and ideas about business.     Professor Betty then introduced Ambassador Maria Castillo Fernandez and Christoph Bess, head of trade, stressing the importance of fostering global leadership through dialogues amongstudents, faculty, community members, and diplomats. The session began with the ambassador outlining the strategic importance of strengthening EU-Korea trade relations in light of current geopolitical and economic uncertainties. She emphasized the need for strong partnerships to address the challenges presented by shifting global economic dynamics.   Ambassador Maria began by emphasizing that the EU's economic security strategy focuses on "de-risking," not "decoupling." She stressed that the EU remains committed to fostering open trade and investment, a key pillar of its economic growth. The EU's Economic Security Strategy, introduced in June 2023, seeks to maximize the benefits of economic openness while minimizing vulnerabilities through a unified EU approach. This comprehensive strategy has been further bolstered by new initiatives announced in January 2024, which promote competitiveness, protect economic security, and strengthen partnerships with reliable allies.     She highlighted several global shifts impacting international trade, such as the weakening of the World Trade Organization (WTO), China's assertive trade practices, and the weaponization of economic interdependence by various actors. Such changes have blurred the lines between geopolitics and commerce, creating new challenges for international relations. In response to these shifts, the EU is working to find the right balance between maintaining open markets and enhancing protective measures to safeguard its economic interests.   The EU-South Korea Free Trade Agreement (FTA), which took effect in 2011, has been a cornerstone of bilateral trade. Eurostat data showed steady growth in EU-Korea trade despite global disruptions, with EU exports reaching €57.1 billion in 2023 and imports standing at €72.8 billion. Machinery, transportation equipment, and chemicals continue to dominate bilateral trade, while smaller sectors like wine, cheese, and footwear have flourished under the agreement, underlining its broad economic benefits.   The ambassador discussed challenges posed by the digital economy and environmental sustainability to traditional trade frameworks. Both the EU and Korea are uniquely positioned to capitalize on these shifts for economic growth. The digital economy represents both an opportunity and a challenge, requiring nations to adapt their regulatory frameworks to keep up with rapid technological advancements. Environmental sustainability, particularly in the context of climate change, demands a collaborative global response. The EU has long been a proponent of strict environmental regulations, and Korea has also made strides in this direction. Both regions can benefit from sharing their experiences and knowledge in crafting future policies.   During her talk, Ambassador Maria emphasized the potential sectors for future collaboration between the EU and Korea, with a particular focus on technology, renewable energy, and education. In technology, both regions have invested heavily in research and development, particularly in emerging fields like artificial intelligence and green technology. By aligning their goals and fostering joint ventures, the EU and Korea can create new opportunities for innovation and economic growth.     Renewable energy represents another critical area of potential collaboration. As the world seeks to reduce its dependence on fossil fuels, the EU and Korea are uniquely positioned to lead in renewable energy research and development. From offshore wind farms to cutting-edge solar panels, the EU and Korea have the expertise and resources to set the standard for clean energy adoption.   Ultimately, she stressed that the EU and South Korea can navigate these uncertain times by working together with like-minded partners to address shared security concerns and strengthen strategic sectors. Through concerted efforts, the EU and South Korea are poised to deepen their partnership and reinforce their global economic influence. By leveraging their shared values of openness, innovation, and cooperation, the EU and South Korea can build a more resilient and prosperous future.   After Ambassador Maria’s informative session, Professor Betty led a collaborative exercise where she divided the attendees into teams of four to five people, creating diverse groups to tackle a practical question. The challenge was for each team to identify one key sector in which the European Union should invest in South Korea. This approach encouraged strategic thinking and cross-cultural insights.   After internal team discussions, representatives from each side presented their findings, focusing on the vulnerabilities and advantages of each sector. Teams suggested investing in industries like skincare, semiconductors, education, and energy. Skincare emerged as a compelling option due to the potential for diversification, while education was identified as an important area for cultural exchange programs. Energy was another promising sector, with the EU able to provide advanced technology to Korea for producing renewable energy. Christoph Bess expanded on these points, noting the mutual strength of the EU and Korea in the cosmetics industry. He cited Amore Pacific and L'Oréal as regional leaders, emphasizing that their products are easier to trade than agricultural goods due to fewer complexities. He highlighted the EU's advantage as a large market with a mature and affluent population, emphasizing that purchasing power is crucial when assessing trade potential.     While talking about EU's concerted efforts to attract further Korean investments, Christoph elaborated on the European Chips Act, designed to attract chip manufacturers and foundries to Europe. He pointed out that Europe is strong in automotive chips but less prominent in memory chips, which is a specialty of Samsung. He emphasized the importance of market demand in Europe when considering investment opportunities and referenced ASML's successful partnership with Samsung as an example of a fruitful collaboration.   Turning to agriculture, Christoph acknowledged that Korea isn't strong in exports beyond kimchi, samgyetang, and seaweed. However, there is a growing European interest in Korean cuisine, which can initially serve the Korean diaspora before expanding to a wider audience. He mentioned that European technology could enhance agricultural investment in Korea.   The session concluded with Professor Betty encouraging the participants to leverage the people around them to create thought partnerships and thanked the EU representatives for their insights. This collaborative environment provided a fertile ground for new ideas, helping participants deepen their understanding of the geo-economics behind EU-Korea trade and security relations.

2024.05.13 Views 18

[Global CEO Talk] L`oreal…Samuel du Retail

[Global CEO Talk] L'oreal…Samuel du Retail   On May 3rd, Korea University Business School hosted an engrossing L'Oréal CEO Talk session that brought together Global MBA and KMBA students. Conducted in English and Korean, the session featured Samuel du Retail, President of L'Oréal Korea, alongside key members of thecompany's HR team. This event allowed students to gain insights into the company's vision, technological advancements, and career opportunities.     The event began with Samuel sharing insights into L'Oréal's core values, vision of beauty, and the innovative initiatives driving the company's success in the beauty industry. He highlighted the importance of diversity and inclusivity, elaborating on L'Oréal's diverse brand portfolio consisting of 37 brands across four divisions: L'Oréal Luxe, Consumer Products, Dermatological Beauty, and Professional Products, with a significant presence in Korea.   Samuel illustrated the company's innovative and responsive approach to various markets, explaining how L'Oréal often acquires smaller brands and globalizes them while adapting to local trends. Recent acquisitions like 3CE have helped the company expand further into the K-beauty and skincare sectors. The worldwide leader in beauty maintains a strong presence across Western Europe, North America, and the New Markets (Asia Pacific, Latin America, Eastern Europe, and Africa-Middle East). In Korea, L'Oréal employs 1,800 people and operates 15 brands, playing a pivotal role in the local beauty market for over 30 years.   He gave the audience a glimpse into the company's global performance metrics for 2023, revealing key figures like growth vs. market (1.4 times the market growth rate), employees worldwide (90,000 people across all regions), and products sold in over 150 countries.   A significant portion of the talk focused on how L'Oréal incorporates technological advancements into its business model, particularly in Korea. Samuel discussed the establishment of the Korean Innovation Center in 2018, leveraging the region's scientific ecosystem to drive research and development. This center allows L'Oréal to focus on personalization, tech for diversity, and sustainability. Technological advancements enable the company to offer tailored skincare regimens while enhancing usability for people with motor skill limitations.     Additionally, L'Oréal strives to be more sustainable by developing products that are less packaging-intensive and promoting refillable and recyclable packaging. The company prioritizes protecting vulnerable communities and is committed to giving back to society by contributing beyond business. This approach motivates employees to go beyond their everyday roles and engage in societal causes.   Samuel mentioned the company's keynote presentation at CES (Consumer Electronics Show) as a demonstration of its commitment to leading in both technology and beauty innovation. L'Oréal was the first beauty company to deliver a keynote at this prestigious event, showcasing its tech-savvy approach to global markets.   The CEO Talk session then transitioned to a panel discussion led by Sunny, who also helped translate between Korean and English for the diverse audience. Alongside Samuel, the panelists included Ji Eun from the HR team, Youngmin from the Supply Chain Management department, and several others from L'Oréal Korea. They shared personal experiences working at the company, offering a glimpse into its inclusive culture. The panel emphasized how L'Oréal values employees based on merit, irrespective of gender, nationality, or background.       Ji Eun described how she was given the opportunity to work on a significant transformation project early in her career, illustrating the company's commitment to empowering employees to take on challenging roles. Youngmin from the Supply Chain Management department at L'Oréal Korea’s Luxe Division, shared his journey from Johnson & Johnson to L'Oréal Korea. He spoke about how the company's dynamic and inclusive environment helped him continuously develop his skills.   During the session, the HR team announced an upcoming internship program that would run from July to January 2025, providing students the chance to apply their skills and knowledge in a real-world business environment. By nurturing new talent through hands-on experience, L'Oréal demonstrates its commitment to shaping future leaders in the industry.   The L'Oréal CEO Talk session at Korea University Business School offered a comprehensive look into the company's values, innovative approach, and global influence. Samuel du Retail and the HR team presented a compelling narrative of how L'Oréal leads the beauty industry by embracing technology, sustainability, and a culture centered on diversity and inclusivity.

2024.05.13 Views 21

[Global CEO Talk] When you say you can do 80% and give a 100%, you are a winner…BCC Global Winston K

[Global CEO Talk] When you say you can do 80% and give a 100%, you are a winner…BCC Global Winston Kim   On April 5, Korea University Business School hosted Winston Kim (김세훈), Head of Sales for Korea & Southeast Asia at BCC Global, for an insightful CEO talk. The focal point of the discussion revolved around uncovering business opportunities in China and Southeast Asia. BCC Global, short for Business Connect China and headquartered in Shanghai, stands as China's premier expert service and consulting firm since its establishment in 2008. Functioning as an independent third-party research institution, its expansive global network of experts and research products caters to diverse clientele ranging from financial institutions to consulting firms and leading corporations. With branch offices established in key locations such as Beijing, Shenzhen, Wuhan, New York, and Seoul, BCC Global has solidified its presence internationally.   Winston Kim commenced the session by providing an overview of his career journey, emphasizing his current interest in learning Chinese to fortify communication with Chinese business partners. Joining BCC as a regional sales director for the Asia Pacific region in 2014, he has been head of the sales division since 2022. His role has provided him with the opportunity to travel to various countries including China, Singapore, and the USA multiple times a year. Winston emphasized the significance of building relationships and networking, asserting that face-to-face interactions over coffee or meals are a great way to understand the client for successful deals and professional visibility.     Previously, he participated as a media consultant and global market research consultant at the Global Alternative Investment Conference (GAIC), where he led numerous online and offline discussions with financial experts worldwide. These discussions explored themes such as "Opening a New View in Alternative Investment – Challenges and Transitions in Innovation," "Opportunities and Challenges in ESG Alternative Investment," and most recently in 2023, "Alternative Investment-Rewriting the Playbook." Notable sponsors of GAIC included the Korean Financial Services Commission, Korea Investment Corporation, National Pension Service, among others, with BCC Global and other partners playing significant roles.     Further, he explored the influence of overseas Chinese in Southeast Asia, elucidating the concept of the Bamboo network, which denotes the business connections among companies owned by ethnic Chinese families or overseas Chinese in the region. Regions such as Cambodia, Indonesia, Singapore, and Vietnam feature prominently in this network, with overseas Chinese playing a pivotal role in Southeast Asia's business landscape. Their amassed capital, nearing 2.5 trillion USD, highlights their substantial economic influence, controlling a significant portion of the region's assets. Notably, Singapore emerges as a dominant player, harboring 80% of overseas Chinese capital, followed by Malaysia, Indonesia, and the Philippines.   Expanding on business opportunities in Southeast Asia, Winston highlighted Singapore's ascent as one of the world's most business-friendly regulatory environments. Renowned for its competitiveness, Singapore is known for its flourishing sectors including transportation, banking, tourism, and automobile manufacturing. Despite a decline in total deal volume, early-stage deals in Singapore retain substantial value, albeit influenced by prevailing interest rates. He drew parallels between Singapore and China, elucidating their symbiotic trade relationship and their potential for further collaboration, particularly in the realms of digital economy, new energy, and shipping.     Transitioning to career prospects post-MBA in 2024, Winston outlined the top career paths for students, emphasizing the growing demand for healthcare management professionals, followed by IT, and the importance of staying aware of the current Information Systems trends. Other notable paths include entrepreneurship, management consulting, investment banking, and nonprofit management. He provided valuable insights into leveraging MBA degrees during job searches. The students were equipped with strategies to maximize the value of their MBA degrees during their job search. This included emphasizing their skills on their resumes and cover letters, showcasing real-world examples of their application. They were encouraged to leverage internships or experiential learning opportunities, which offer practical industry exposure and the chance to build professional networks. Additionally, students were advised to highlight their industry-specific expertise and demonstrate leadership abilities, such as project management, by providing concrete examples of achievements and the motivation behind their teamwork. They were also given the opportunity to articulate their strategies for leading teams during the hiring process.     Concluding the session, Winston highlighted BCC's enterprise clients across various sectors, featuring notable names such as SK Group in the chemical industry, Coca-Cola, Unilever in FMCG, and Johnson & Johnson in healthcare. Grab, one of their recent clients, underscores BCC's diverse portfolio. In essence, Winston Kim's CEO Talk provided GMBA students with valuable insights into the APAC regions, potential career paths post-MBA, and strategies for professional advancement.

2024.04.12 Views 101

[Global CEO Talk] The key to successful search completion is an efficient process … Associate Partne

The key to successful search completion is an efficient process … Associate Partner at DHR International Ghislain Brun   On March 29, students of the Global MBA program at Korea University Business School participated in an engaging Global CEO talk hosted by Ghislain Brun, Associate Partner at DHR International. The session took place in room #412 of the Hyundai Motors building, where Ghislain shared insights acquired throughout his career path in different roles and companies.   Ghislain, an alumnus of Global MBA at Korea University, shared insights into his diverse professional journey. He began his career as a Junior Economist at the Frnch Embassy in Hanoi before transitioning to roles of increasing responsibility. Notably, he served as Global HR Manager at SK Telecom, overseeing corporate-wide talent and HR systems transformation efforts.    His responsibilities included areas such as M&A, global leadership, and change management. Today, Ghislain holds the position of Associate Partner at DHR International. Additionally, he plays an important role as a board member at French Tech Seoul, facilitating collaboration between startups in France and South Korea.     Throughout the session, Ghislain engaged students in discussions to understand their career aspirations and interests. His strategic HR background, particularly in M&A, global talent management, and leadership development, provided valuable insights for students exploring their future career prospects.   He further moved on to explain his role at DHR International and how they help clients identify, hire, and coach leaders who drive change and lead through complexity. DHR International as a company focuses more on hiring at an executive level like Senior Managers, Directors, to name a and elaborated on the evaluation. leadership consulting process of executive assessment, onboarding, executive coaching, succession planning being a few of them.   He provided insight into DHR International's executive assessment process and emphasized the importance of an efficient search completion process, which involves several key steps. He emphasized the importance of an efficient search completion process, which involves several key steps.   This process begins with Initiate, where assessment and research are conducted to develop a research strategy and align with the client on critical competencies for the role. Next is Qualify, which involves heavy recruiting of top prospects and candidates, analyzing comprehensive competency-based interviews, and interpreting assessment results.     Following Qualify is Identify, where the focus is on developing candidates by emphasizing citical competencies and assessing their fit with the company culture. Finally, the processconcludes with Select, which involves establishing candidate meetings, reviewing feedback to determine finalists, and facilitating negotiations and candidate counseling.    This comprhensiveapproach provides invaluable insights into what companies seek when evaluating potentialcandidates.This process provided students with valuable insights into the expectations of companies when it comes to hiring potential candidates.    To further engage the students and gain deeper insights into their understanding of HR hiring processes, Ghislain posed questions such as "How do companies design job descriptions?" The responses revealed students' perspectives on the desired candidate's responsibilities, qualities, and qualifications as outlined by companies.   Continuing the session, Ghislain posed two additional questions to gauge students' thoughts on attracting and retaining top talent and the impact of a global setting. Students shared their views on the attractiveness of foreign candidates, the expansion opportunities for companies, and the benefits of cultural adaptability in fostering collaboration among colleagues from diverse backgrounds.     Concluding the session, Ghislain emphasized the importance of candidate compatibility and competency-based assessment in successful executive selection. He highlighted the significance of aligning candidate styles with company culture, emphasizing the importance of selecting, candidates whose values, skills, and working styles align with the organization's requirements. This alignment not only enhances the likelihood of successful executive selection but also fosters a productive working relationship between individuals and the organization. Overall, the session provided students with valuable insights into hiring processes, the role of HR, and the attributes essential for personal and professional development.

2024.04.05 Views 34

[Global CEO Talk] “Beyond Tires: Insights into the Automotive Division of Michelin with Antoine Lepr

[Global CEO Talk] “Beyond Tires: Insights into the Automotive Division of Michelin with Antoine Leprince”   On March 22, Korea University Business School extended a warm invitation to Antoine Leprince, the EVP of Michelin Korea's Original Equipment Automotive Division, for an engaging and insightful session. As students eager to learn from industry leaders, we were thrilled to gain firsthand knowledge from Antoine's extensive experience in the automotive industry.   Antoine began by introducing himself, sharing that he's a French national who's been with Michelin since the start of his career. His passion for travel has taken him across the globe, including stints in India, Pakistan, various European countries, the Middle East, and finally landing in Korea in 2021.     With his father's influence from the automotive industry, Antoine's career path was clear from an early age. His ambition was to learn from the best and contribute to his country's pride by representing the French flag. Michelin stood out to him as the ideal choice due to its rich history, family-centric values, tire specialization, and unwavering commitment to innovation.   Antoine shared anecdotes from his extensive travels, emphasizing the varying levels of risk and challenges associated with emerging markets. He highlighted the importance of understanding local nuances, building relationships, and adapting strategies to suit diverse environments.   Antoine provided a comprehensive overview of Michelin's approach to the 4Ps of marketing - Product, Pricing, Promotion, and Placement. He emphasized the significance of understanding each element in the context of emerging markets, where diverse customer needs and market dynamics pose unique challenges.      From Michelin's global distribution network to specialized service centers, Antoine brought into focus the company's strategic initiatives aimed at catering to the evolving demands of a global clientele. Michelin is deeply committed to providing a pathway to progress for all, underpinned by a shared culture of respect for facts, individuals, customers, and the environment. The company places a strong emphasis on engaging its employees and diligently tracks their progress and satisfaction globally.    With a robust operating income of 11.2 BN euros, Michelin has made substantial investments in research and development. Despite its French origins, Michelin boasts a truly global presence, with sales, distribution, and R&D operations spanning the globe, particularly in Asia, where it is a significant driver of growth with approximately 19,000 employees. While traditionally focused on automotive tires, Michelin has diversified its activities into three main fields, recognizing the evolving needs of the market.   The discussion then turned to the origin of the Michelin Guide, which traces back to 1900. In a strategic move to boost the demand for cars and, consequently, car tires, the Michelin brothers, manufacturers of car tires, introduced a comprehensive guide for French motorists - the Michelin Guide. Distributed free of charge, this guide served as a valuable resource for motorists, offering detailed maps, tire repair and replacement instructions, listings of car mechanics, hotels, and petrol stations across France.     Antoine underscored the importance of product quality, likening tire manufacturing to a culinary endeavor involving over 200 materials. He emphasized the significance of creating the right product for the right usage and highlighted the importance of market analysis and segmentation in catering to diverse customer needs.   Sharing insights from his experiences, Antoine emphasized the value of seeking facts, understanding the 'why,' embracing uncertainty, and fostering respect for all stakeholders. He highlighted the importance of diversity and collaboration in driving innovation and success. Reflecting on Michelin's core values of respect and commitment to excellence, Antoine discussed the company's focus on employee engagement and investment in research and development.      He highlighted Michelin's global footprint and its evolution beyond tires into diverse fields of activity like medical and agriculture. Antoine concluded the session by offering personal advice to students, urging them to explore their talents, remain curious, pursue their passions, and prioritize care for others.

2024.03.29 Views 95

[Global CEO Talk] "We do things that scare us" Mike Song, Genesis at Hyundai Motors

"We do things that scare us" Mike Song Global CEO Talk   On March 15, students of the Global MBA program at Korea University Business School participated in an engaging Global CEO talk hosted by Mike Song, the global head of Genesis at Hyundai Motors. The session took place in room #412 of the Hyundai Motors building, where Mike shared insights acquired from his illustrious 31-year tenure with Hyundai Motors, along with his recent leadership role at Genesis.   Mike's journey began in 1993 when he joined Hyundai Motors, marking the genesis of his remarkable professional trajectory. Over the years, he held diverse roles within the organization, demonstrating unwavering commitment and exceptional leadership qualities. From serving as the executive coordinator for Hyundai Motors, Canada, to heading sales and development in California, USA, Mike's journey showcased his resilience and adaptability.     In 2016, Mike joined the Dubai office, assuming the role of Head of Hyundai Motors Company, overseeing operations across 74 countries in the Middle East and Africa. However, in 2020, reconnecting with his homeland in Korea marked the beginning of Mike's transformative path, ultimately leading him to his pivotal position as the global head of Genesis.   As a global head, he prioritizes efficiency and excellence in his approach to work, emphasizing the importance of delivering quality results without unnecessary complexity. Rather than working long hours without tangible outcomes, he advocates for being both a diligent worker and a strategic thinker.     Described as quick and agile, Mike embodies the fast-paced nature of Hyundai's operations. He emphasizes the importance of looking ahead to anticipate competitors' moves and plan for the future. While he appreciates the benefits of moving quickly, Mike recognizes the need for balance, understanding that speed may limit the depth of analysis.   Drawing from his experiences, Mike has learned important lessons centered on freedom, flexibility, and freshness. These principles guide his leadership style, emphasizing adaptability and innovation. The session then proceeded with Mike explaining the working culture at Genesis. He emphasized minimizing hierarchy and encouraging open communication, fostering an environment where innovation thrives.   Genesis has embraced a bold approach to innovation, challenging conventional wisdom and venturing into uncharted territory. Despite initial skepticism, their daring decisions have propelled them to become a leading luxury brand, now eight years strong. With nearly equal gender representation among its diverse workforce, Genesis embodies progressiveness and inclusivity.     Reflecting its name, Genesis embodies the essence of Korean identity, blending tradition with modernity to create something truly unique. By prioritizing design, technology, and hospitality, Genesis aims to provide a transformative and unforgettable experience for its customers. At the heart of Genesis is a commitment to customer satisfaction, rooted in Korean hospitality principles of respect and generosity.   Further on being asked “How Genesis chooses the markets it wants to be in?” Mike elaborated that Genesis's approach to expanding into new markets is guided by a commitment to targeting mature luxury markets and fostering confidence among investors, customers, and partners in delivering exceptional customer experiences.   The rapid growth of Genesis, achieving 1 million units in just 7 years and 10 months, underscores its dedication to prioritizing customer experience over sheer volume. Rather than focusing solely on scaling production capacity, Genesis prioritizes enhancing the customer journey, confident that increased volume will naturally follow.   Recognizing the unique characteristics of each market, Genesis is committed to delivering exceptional hospitality tailored to meet the diverse needs of its global customer base. As a brand, Genesis seeks to disrupt industry norms, striving to be a rule breaker today and a rule maker tomorrow.     Their corporate strategy revolves around differentiation, prioritizing brand and customer experience over conforming to industry standards. By embracing bespoke programming and offering personalized customization options, Genesis aims to set itself apart in the market. In serving their customer base, Genesis recognizes the importance of catering to various customer segments, including those with purchasing power and those who may not be immediate buyers but contribute to brand recognition.   He concluded the session by stating that by appealing to all senses and delivering a holistic sensory experience, Genesis aims to cultivate deeper connections with its customers, driving brand loyalty and satisfaction.

2024.03.21 Views 498

[Global CEO Talk] “Impact of AI on Marketing” Blair Abbott, Mirae Asset Global Investments

“Impact of AI on Marketing”…Blair Abbott, Mirae Asset Global Investments   In any business, the ultimate goal is to reach a stage where, even without direct clients or investors, the pillars of product innovation, stronger distribution, and effective brand building become salespeople for you - Words of advice from Blair Abbott’s Global CEO Talk.     On March 8th, Blair Abbott, the Director of the Global Business Strategy Unit at Mirae Assets Global Investments, led a captivating lecture for Global MBA students at Korea University as part of the Global CEO Talk series. The session was held in room 412 of Hyundai Motor Hall, covering crucial topics such as asset management, investment capabilities, the role of AI in marketing and sales, and an exploration of Mirae Assets' dynamic global presence, followed by an engaging Q&A.     First, Abbott commenced the session by sharing insights into his career in Korea, focusing on his contribution in Mirae Assets' three core pillars: Corporate Strategy, Sales and Distribution, and Marketing. He outlined the establishment of Mirae Assets in 1997 in Korea, which expanded globally with the opening of its first overseas office in Hong Kong in 2003. The core functions were to enhance investment capabilities for Korean investors and broaden their distribution footprint, leading to further expansions in Asia, the UK, the US, and Brazil.     In his role as the head of Global Marketing and Sales, Blair Abbott oversees the design and execution of strategic initiatives related to marketing, sales, and business development.   A central theme of the lecture was the industry's transition from mutual funds to Exchange-Traded Funds (ETFs), vividly described by Abbott as "funds as flip phones and ETFs as smartphones," underscoring the latter's significance in Mirae Assets' business strategy.     Key takeaways included the efficient utilization of data and marketing strategies, understanding client journeys, employing both analog and digital data points, and leveraging tools like Pardot for email campaigns. Finally, Abbott concluded the lecture by emphasizing the crucial role of data in digital marketing, addressing challenges like data fatigue, and advocating for accurate, fresh data.      He shared valuable insights into the impact of AI on marketing teams, highlighting the use of tools such as Einstein by Salesforce. The session wrapped up with a discussion on personalization in digital experiences and the delicate balance needed to avoid inefficiency.

2024.03.20 Views 133

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