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Faculty

Faculty
Full-time Faculty

Lee, Hyun Seok이현석

  • LSOM
  • Associate Professor
  • Business Analytics, Service (Retail, Healthcare) Operations, People-centric Operations
  • Room 604 in LG-POSCO bldg.
  • TEL : 02-3290-1915
  • Email : hyunseoklee@korea.ac.kr
  • Fax :
  • Homepage :

  •  

    Hyun Seok (“Huck”) Lee [이현석] is a KUBS Research Fellow, Associate Professor of Logistics, Service and Operations Management (LSOM), and Area Chair of LSOM at Korea University Business School (KUBS).

    His research focuses on empirical operations and supply chain management, with particular interests in healthcare and pharmaceutical supply chains, retail and service operations, platform operations, people-centric operations, and causal inference using field and quasi-experimental methods. More specifically, his work examines topics such as drug shortages and disruption recovery, capacity and demand matching, retail labor and product variety, technology-enabled service operations, incentives, and labor scheduling.

    His research has been published in leading journals, including Management Science, Manufacturing & Service Operations Management, Journal of Operations Management, and Production and Operations Management. His scholarly contributions have been recognized with several awards, including the 2026 SK Distinguished Research Award, the 2025 M&SOM Meritorious Service Award, the 2023 Young Scholar Prize, the 2022 MK Emerging Scholar Paper Award, the 2022 Seok-Top Award for Research Excellence, the 2022 UTD Distinguished Research Award, the 2021 SK Distinguished Research Award, the 2020 Prominent Scholar Award, the 2018 DSI Conference Best Interdisciplinary Paper Award, the 2016 Rising OM Scholar Award, and the M. Wayne DeLozier Award.

    His excellence in teaching has also been recognized with multiple teaching awards, including the Seok-Top Award for Teaching Excellence, the Excellence in Teaching Award at Korea University Business School, and the Betty and Forrest Simmons Excellence in Graduate Teaching Award at Oregon State University.

    He teaches undergraduate, master’s, PhD, MBA, and MSBA students in courses such as Business Statistics, Operations Management, Service Operations Management, Empirical Research in Operations Management, Special Topics in Operations Management, Operations Analytics, and Empirical Approaches for Business Analytics.

    He received his Ph.D. in Operations from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, and his M.S. and B.B.A. from Korea University Business School. Before joining Korea University, he was an Assistant Professor of Supply Chain and Logistics Management at the College of Business, Oregon State University. He was also a Visiting Associate Professor at the Rady School of Management, University of California San Diego.

    Please visit my personal homepage for more information about my research, teaching, and student advising. The most recent version of my Curriculum Vitae (CV) is also available there.

    Undergraduate students and prospective master’s or PhD students who are interested in working with me are welcome to arrange a meeting. Please send me an email at hyunseoklee@korea.ac.kr or stop by my office, LP604. Before reaching out, you may want to think about why you are interested in research, your research interests, relevant coursework, and any programming experience. Students from outside the Business School, including Economics, Engineering, Computer Science, Statistics, and other related fields, are also warmly welcome.

     

    RESEARCH INTERESTS

    • Empirical operations and supply chain management
    • Service operations, with a focus on retail, healthcare, and platform operations
    • People-centric operations, especially incentives and labor scheduling
    • Healthcare and pharmaceutical supply chains, including disruption recovery, resilience, capacity design, equitable access, and drug shortages
    • Causal inference using field and quasi-experimental methods

     

    TEACHING INTERESTS

    • Business Analytics and Statistics
    • Operations Management
    • Service Operations Management
    • Supply Chain Management
    • Retail, Healthcare, and Platform Operations
    • People-centric Operations
    • Empirical Methods in Operations Management

     

  • Office Hour :

Education

  • Ph.D. in Operations, Kenan-Flagler Business School, University of North Carolina at Chapel Hill (2012-2017)
  • M.S. in Logistics, Service and Operations Management (LSOM), Korea University Business School (2010-2012)
  • BBA (Concentration: LSOM), Korea University Business School (2004-2010)

Career

Academic Appointments

  • Associate Professor in LSOM, Korea University Business School (2022.09-Present)
  • Area Chair in LSOM, Korea University Business School (2024.09-Present)
  • Visiting Associate Professor, University of California San Diego, Rady School of Management (2024.03-2024.08)
  • Area Chair in Business Analytics, Korea Universitu Business School (2023.03-2024.02)
  • Assistant Professor in LSOM, Korea University Business School (2020.09-2022.08)
  • Assistant Professor in Supply Chain and Logistics Management, College of Business, Oregon State University (2017.06-2020.08)

 

Honors and Awards

  • KUBS Research Fellow, Korea University Business School, 2025.09-Present
  • M&SOM 2025 Meritorious Service Award, INFORMS, 2026.05
  • Excellence in Teaching Award (Business Statistics), Korea University, 2026.05
  • SK Distinguished Research Award, Korea University Business School, 2026.03
  • Seok-Top Award for Teaching Excellence ((i.e., top 5% at the university level) (Operations Management), Korea University, 2025.11
  • Excellence in Teaching Award (Business Statistics), Korea University, 2025.11
  • Seok-Top Award for Teaching Excellence ((i.e., top 5% at the university level) (Operations Management), Korea University, 2024.06
  • Excellence in Teaching Award (Operations Management), Korea University, 2023.11
  • Best Paper Award, Korean Academic Society of Business Administration, 2023.08
  • Young Scholar Prize, Korean Production and Operations Management Society, 2023.05 [link]
  • Seok-Top Award for Teaching Excellence (i.e., top 5% at the university level) (3 courses: Business Statistics, Operations Management, Service Operations Management), Korea University, 2022.11
  • MK Emerging Scholar Paper Award, Maeil Business Newspaper, 2022.08 [link]
  • UTD Distinguished Research Award, Korea University Business School, 2022.06
  • Seok-Top Award for Research Excellence (i.e., top 3% researcher at the university level), Korea University, 2022.05
  • Excellence in Teaching Award (Business Statistics), Korea University, 2022.04
  • UTD Distinguished Research Award, Korea University Business School, 2022.03
  • Excellence in Teaching Award (Service Operations Management), Korea University, 2021.11
  • SK Distinguished Research Award, Korea University Business School, 2021.09
  • SK Distinguished Research Award, Korea University Business School, 2021.03
  • Prominent Scholar Award, College of Business, Oregon State University, 2020.06
  • Betty and Forrest Simmons Excellence in Graduate Teaching Award, College of Business, Oregons State University, 2019.06
  • Best Interdisciplinary Paper Award, DSI 2018 Annual Conference, Chicago, 2018.11
  • Rising OM Scholar Award, Kenan-Flagler Business School, 2016.08
  • M. Wayne DeLozier Award, Kenan-Flagler Business School, 2016.04
  • Kenan-Flagler Business School PhD Financial Award, 2012-2016
  • Full Scholarship from Korea Sanhak Foundation, 2010-2011
  • Full Scholarship from Korea University Business School; Alumni Association of Korea University; Cheonman Scholarship Association, 2004-2009

 

Service

  • Diriector, Korea Logistics Society (2024.01-Present
  • Director, Korea Production and Operations Management Society (2022.01-Present)
  • Graduate Students Committee Chair, Korea Production and Operations Management Society (2023.01-2023.12)
  • Director, Korea Productivity Association (2023.01-Present)
  • Academic Committee Chair, Korea Productivity Association (2023.01-2023.12)
  • Editorial Board Member, Journal of Operations Management (2023.01-Present)
  • Editorial Board Member, Decision Sciences (2023.01-Present)
  • Editorial Board Member, Korea Production and Operations Management Society (2023.01-Present)
  • Webmaster, MSOM Community in INFORMS (2016.08-2023.08)
  • Advisor, KULSOM (Korea University Logistics, Service and Operations Management: Operations Club in KUBS) (2020.09-Present)
  • Advisor, KUBScholar (KUBS Student Association to Prepare for Studying Abroad) (2022.07-2023.02)

 

Media

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Publications

  • Lee, H., Kesavan, S., and Deshpande, V. (2021). Managing the Impact of Fitting-Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts. Manufacturing & Service Operations Management (UTD & FT) [link: INFORMS], 23(6): 1580-1596.
  • Lee, J., Lee, H., Shin, H., and Krishnan, V. (2021) Alleviating Drug Shortages: The Role of Mandated Reporting-Induced Operational Transparency. Management Science (UTD & FT) [link: INFORMS], 67(4): 2326-2339.
    • The first two authors equally contributed to this paper.
  • Lu, G., Lee, H., and Son, J. (2021) Product Variety in Grocery Stores: Its Differential Effects on Stock-Keeping Unit level Sales. Journal of Operations Management (UTD & FT) [link: Wiley], 68(1): 33-54.
    • The first two authors equally contributed to this paper.
  • Lee, H., Kesava, S., and Kuhnen, C. (2022) When Do Group Incentives for Retail Store Managers Work? Production and Operations Management (UTD & FT) [link: Wiley], 31(8): 3077-3095.
    • Best Interdisciplinary Paper Award at DSI 2018 Annual Conference, Chicago.
    • Lead article.
  •  Lee, H., Lee, J., Noh, I., and Staats, B. (2026) “Learning in Recovery from Disruption: Empirical Evidence from the U.S. Drug Shortages“ Management Science (UTD & FT), Accepted

 

UTD: UT Dallas 24 top business journals

FT: Financial Times 50 top business journals

 

Publications in Korean

  • Oh, K., Lee, H., and Kim, D. (2021) Analysis of the Working Capital Management Strategies of Global Auto Parts and Vehicle Manufacturing Industries in Changing Economies. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 32(3): 299-315.
  • Lee, S., Lee, J., Lee, H., and Lee, H. (2022) Analysis of Consumer Purchasing Behavior Using Online Images of Fashion Products. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 33(1): 115-138.
  • Lee, N., and Lee, H. (2023) The Impact of Quantity and Variety of Product Image on Sales in Online Shopping. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 34(special): 1-14.
  • Lim, C., and Lee, H. (2025) Evaluating the Effectiveness of Uiseong County's Population Inflow Policy Using the Difference-in-Differences: Focusing on Neighbor Village Pilot Project. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 36(4): 433-449.
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Books

Book Chapter

  • Lee, H., and Kesavan, S. (2019) Determinants of Excess Inventory Announcement and Stock Market Reaction in the Retail Sector. in Operations in an Omnichannel World, Gallino S, Moreno A edt., Springer Series on Supply Chain Management, vol. 8 Springer, Cham.
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Research

Current Students

  • Saeyoung Yoon (MS/PhD in LSOM)
  • Sangyong Park (MS in LSOM)

Former Students

  • Cheng Wang (MS in LSOM, graduate in 2022)
  • Gyumin Kim (MS in LSOM, graduate in 2025; PhD student @ University of South Carolina)
  • A team of Sangwon Lee, Jina Lee, and Hewon Lee (MSBA, graduate in 2022, Best Capstone Project Award)
  • A team of Yujung Ahn and Jonghyun Choi (MSBA, graduate in 2023, Best Capstone Project Award)
  • A team of Yebin Goh and Doyoon Kim (MSBA, graduate in 2024, Best Capstone Project Award)
  • Hojun Yu (MSBA, graduate in 2024, Best Capstone Project Award)
  • Chaewoon Kim, Jeongmin Park, Seohyeon Son (MSBA, graduate in 2026, Best Capstone Project Award)
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list