Academic Appointments

• Associate Professor in LSOM, Korea University Business School (2022.09-Present)
• Area Chair in LSOM, Korea University Business School (2024.09-Present)
• Visiting Associate Professor, University of California San Diego, Rady School of Management (2024.03-2024.08)
• Area Chair in Business Analytics, Korea University Business School (2023.03-2024.02)
• Assistant Professor in LSOM, Korea University Business School (2020.09-2022.08)
• Assistant Professor in Supply Chain and Logistics Management, College of Business, Oregon State University (2017.06-2020.08)

Honors and Awards

• KUBS Research Fellow, Korea University Business School, 2025.09-Present
• KUBS Teaching Award (GMBA OM), Korea University Business School, 2024.06, 2026.06
• Best Paper Award, Korea Corporation Management Association, 2026.06
• M&SOM 2025 Meritorious Service Award, INFORMS, 2026.05
• Excellence in Teaching Award (Business Statistics), Korea University, 2026.05
• SK Distinguished Research Award, Korea University Business School, 2026.03
• Seok-Top Award for Teaching Excellence ((i.e., top 5% at the university level) (Operations Management), Korea University, 2025.11
• Excellence in Teaching Award (Business Statistics), Korea University, 2025.11
• Seok-Top Award for Teaching Excellence ((i.e., top 5% at the university level) (Operations Management), Korea University, 2024.06
• Excellence in Teaching Award (Operations Management), Korea University, 2023.11
• Best Paper Award, Korean Academic Society of Business Administration, 2023.08
• Young Scholar Prize, Korean Production and Operations Management Society, 2023.05 [link]
• Seok-Top Award for Teaching Excellence (i.e., top 5% at the university level) (3 courses: Business Statistics, Operations Management, Service Operations Management), Korea University, 2022.11
• MK Emerging Scholar Paper Award, Maeil Business Newspaper, 2022.08 [link]
• UTD Distinguished Research Award, Korea University Business School, 2022.06
• Seok-Top Award for Research Excellence (i.e., top 3% researcher at the university level), Korea University, 2022.05
• Excellence in Teaching Award (Business Statistics), Korea University, 2022.04
• UTD Distinguished Research Award, Korea University Business School, 2022.03
• Excellence in Teaching Award (Service Operations Management), Korea University, 2021.11
• SK Distinguished Research Award, Korea University Business School, 2021.09
• SK Distinguished Research Award, Korea University Business School, 2021.03
• Prominent Scholar Award, College of Business, Oregon State University, 2020.06
• Betty and Forrest Simmons Excellence in Graduate Teaching Award, College of Business, Oregon State University, 2019.06
• Best Interdisciplinary Paper Award, DSI 2018 Annual Conference, Chicago, 2018.11
• Rising OM Scholar Award, Kenan-Flagler Business School, 2016.08
• M. Wayne DeLozier Award, Kenan-Flagler Business School, 2016.04
• Kenan-Flagler Business School PhD Financial Award, 2012-2016
• Full Scholarship from Korea Sanhak Foundation, 2010-2011
• Full Scholarship from Korea University Business School; Alumni Association of Korea University; Cheonman Scholarship Association, 2004-2009

Service

• Director, Korea Logistics Society (2024.01-Present)
• Director, Korea Production and Operations Management Society (2022.01-Present)
• Graduate Students Committee Chair, Korea Production and Operations Management Society (2023.01-2023.12)
• Director, Korea Productivity Association (2023.01-Present)
• Academic Committee Chair, Korea Productivity Association (2023.01-2023.12)
• Editorial Board Member, Journal of Operations Management (2023.01-Present)
• Editorial Board Member, Decision Sciences (2023.01-Present)
• Editorial Board Member, Korea Production and Operations Management Society (2023.01-Present)
• Webmaster, MSOM Community in INFORMS (2016.08-2023.08)
• Advisor, KULSOM (Korea University Logistics, Service and Operations Management: Operations Club in KUBS) (2020.09-Present)
• Advisor, KUBScholar (KUBS Student Association to Prepare for Studying Abroad) (2022.07-2023.02)

Media

• "온라인 고객 만족은 '배송'에 달렸다" 매일경제, 2022.08.25
• "고객 그룹별 변화를 파악하는 '고객변동표'" DBR, 2024.04
• "한국식 고객관리의 특징과 새 패러다임" DBR, 2025.01
• "Connecting the Dots: 점과 점이 이어지는 순간" 고대신문 탁류세평, 2025.09.07
• "최선의 의사결정: 후회를 최소화하는 법" 고대신문 탁류세평, 2025.11.02
• "값싼 대학 체계로는 '서울대 10개'는커녕 하나도 없다" 고대신문 탁류세평, 2025.12.01
• "신뢰 없는 사회, 불신의 비용" 고대신문 탁류세평, 2026.01-21

• Lee, H., Kesavan, S., and Deshpande, V. (2021). Managing the Impact of Fitting-Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts. Manufacturing & Service Operations Management (UTD & FT) [link: INFORMS], 23(6): 1580-1596.
• Lee, J., Lee, H., Shin, H., and Krishnan, V. (2021) Alleviating Drug Shortages: The Role of Mandated Reporting-Induced Operational Transparency. Management Science (UTD & FT) [link: INFORMS], 67(4): 2326-2339.
  • The first two authors equally contributed to this paper.
• Lu, G., Lee, H., and Son, J. (2021) Product Variety in Grocery Stores: Its Differential Effects on Stock-Keeping Unit level Sales. Journal of Operations Management (UTD & FT) [link: Wiley], 68(1): 33-54.
  • The first two authors equally contributed to this paper.
• Lee, H., Kesavan, S., and Kuhnen, C. (2022) When Do Group Incentives for Retail Store Managers Work? Production and Operations Management (UTD & FT) [link: Wiley], 31(8): 3077-3095.
  • Best Interdisciplinary Paper Award at DSI 2018 Annual Conference, Chicago.
  • Lead article.
•  Lee, H., Lee, J., Noh, I., and Staats, B. (2026) “Learning in Recovery from Disruption: Empirical Evidence from the U.S. Drug Shortages“ Management Science (UTD & FT), Accepted

UTD: UT Dallas 24 top business journals

FT: Financial Times 50 top business journals

Publications in Korean

• Oh, K., Lee, H., and Kim, D. (2021) Analysis of the Working Capital Management Strategies of Global Auto Parts and Vehicle Manufacturing Industries in Changing Economies. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 32(3): 299-315.
• Lee, S., Lee, J., Lee, H., and Lee, H. (2022) Analysis of Consumer Purchasing Behavior Using Online Images of Fashion Products. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 33(1): 115-138.
• Lee, N., and Lee, H. (2023) The Impact of Quantity and Variety of Product Image on Sales in Online Shopping. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 34(special): 1-14.
• Lim, C., and Lee, H. (2025) Evaluating the Effectiveness of Uiseong County's Population Inflow Policy Using the Difference-in-Differences: Focusing on Neighbor Village Pilot Project. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 36(4): 433-449.