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Tenure Tracks

Han, Kyuhong 한규홍

  • Marketing
  • Assistant Professor
  • Marketing Strategy, Advertising Spending, Customer Satisfaction, Business-to-Business
  • Room 504 in Hyundai Motor bldg
  • TEL : 02-3290-1928
  • Email : hkyuhong@korea.ac.kr
  • Fax :
  • Homepage :
  • Office Hour :

Education

Ph.D. in Marketing, Rice University, Houston, TX, USA

M.S. in Marketing, Korea University, Seoul, Korea

Bachelor of Business Administration, Sogang University, Seoul, Korea

Career

2021-0000  Assistant Professor of Marketing, Korea University Business School, Korea University

2019-2021  Assistant Professor of Marketing, Kenan-Flagler Business School, University of North Carolina at Chapel Hill

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Publications

  • Mittal, Vikas, Kyuhong Han, Carly Frennea, Markus Blut, Muzeeb Shaik, Narendra Bosukonda, and Shrihari Sridhar (2023), “Customer Satisfaction, Loyalty Behaviors, and Firm-Financial Performance: What 40 Years of Research Tells Us,” Marketing Letters, 34 (2), 171–187.
  • Fernandes, Daniel, Nailya Ordabayeva, Kyuhong Han, Jihye Jung, and Vikas Mittal (2022), “How Political Identity Shapes Customer Satisfaction,” Journal of Marketing, 86 (6), 116–134.
  • Mittal, Vikas, Kyuhong Han, Ju-Yeon Lee, and Shrihari Sridhar (2021), “Improving Business-to-Business Customer Satisfaction Programs: Assessment of Asymmetry, Heterogeneity, and Financial Impact,” Journal of Marketing Research, 58 (4), 615–643.
  • Han, Kyuhong, Jihye Jung, Vikas Mittal, Jinyong Daniel Zyung, and Hajo Adam (2019), “Political Identity and Financial Risk-Taking: Insights from Social Dominance Orientation,” Journal of Marketing Research, 56 (4), 581–601.
  • Frennea, Carly M., Kyuhong Han, and Vikas Mittal (2019), “Value Appropriation and Firm Shareholder Value: Role of Advertising and Receivables Management,” Journal of Marketing Research, 56 (2), 291–309.
  • Han, Kyuhong, Vikas Mittal, and Yan Zhang (2017), “Relative Strategic Emphasis and Firm Idiosyncratic Risk: The Moderating Role of Relative Performance and Demand Instability,” Journal of Marketing, 81 (4), 25–44.
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Books

  • Mittal, Vikas, Kyuhong Han, and Robert A. Westbrook (2018), “Customer Engagement and Employee Engagement: A Research Review and Agenda,” in Customer Engagement Marketing, Robert W. Palmatier and V. Kumar and Colleen M. Harmeling, eds. Cham: Springer International Publishing, 173–201.

  • Mittal, Vikas and Kyuhong Han (2018), “Corporate Diversification Reconceptualized,” in Legends in Strategic Marketing: Rajan Varadarajan, Jagdish N. Sheth, ed., Sage Publications.

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Research