• 경력

• 마감

• Analog Device

• CS Representative

1. 기업소개 : https://www.analog.com/en/index.html

자사는 모바일, 통신, 산업용/의료용 및 오토모티브용 반도체를 개발하는 글로벌 반도체회사로서, MIT 대학이 위치한 미국 Wilmington에 본사를 두고 있으며, 전 세계적으로 70개의 기술센터를 가지고 있고, 140개 오피스에서 23000명의 직원이 근무하고 있습니다. 

ADI는  세계 모바일 시장을 이끌고 있는  한국의 기업들과도 업무제휴를  통하여 이 분야에서  상당한 매출 신장을  이끌고 있으며, 자동차 분야에서도 통합칩의  필요성이 점차 대두되고  있을 뿐만 아니라,  개발 및 투자를  진행하고 있어 향후  더 빠른 속도로  성장할 것으로 예상됩니다.  한국에는 약 100여명의  직원들이 근무 중이며,  사무실은 강남구 삼성동과 대치동 두 곳에  위치하고 있습니다. 작년 실리콘 밸리에 위치한Maxim Integrated와 합병이 마무리되어, 현재 Maxim Integrated의 한국 사무실(삼성동)과 Analog Device의 한국 사무실(대치동)에서 근무하실 인재를 추천 받고 있습니다.

 Analog Devices (ADI) has just over $9 billion in revenue with offices around the world. As a global leader in the design and manufacturing of analog, mixed signal, power management and DSP integrated circuits, ADI is known for helping to solve its customers’ toughest engineering challenges. With a commitment to engineering for good, ADI strives to create a more sustainable future, while also focusing on its employees through mentoring programs, employee networks and continuous learning opportunities.

At ADI, you will learn from the brightest minds who are here to help you grow and succeed. You will make an impact through work on meaningful projects alongside a team of experts. ADI’s culture values aligned goals, work-life balance, continuous and life-long learning opportunities, and shared rewards. Apply now for the opportunity to grow your career and help innovate ahead of what’s possible.

2. 구인 포지션 : Customer Operations/ Customer Service Representative

The Associate, Customer Operations is a challenging and dynamic role, and filled with opportunities for growth. The Associate, Cust Ops is responsible for working with field sales to maintain and improve the business relationship between the customer and ADI Corporate. This position has high visibility within all departments at ADI and requires working closely with the various Business Units, Sales and Supply Chain to increase revenue at the customer. The Associate, Cust Ops is required to add value at every level of transaction and communications, and act as an advocate for the customer within the company and at the same time represents ADI in all business transactions. The Associate, Cust Ops gathers and disseminates information from the customer to all parties within ADI and works closely with the field sales team to satisfy customer requests.

3. 자격 요건 및 업무내용  

Responsibilities include:

• Learn and follow with ADI Procedures, Policies and Compliance
• Customer relationship management : Lead the regular face-to-face forecast meetings/quarterly business review meeting
• Customer backlog management : Purchase orders, change orders and logistics
• Forecast management: Analyse customer forecasts, track customer project status, monitor design opportunities and market trends, understand customer requirements 
• Supply management : Work with Supply chain to review supply status, capacity and new product launch
• Learn and Develop strategies on how to communicate with customers and internal stakeholders
• Development/Implement Analytical Models for organization metrics, dashboards etc. (Sales revenue report, design opportunity pipeline, delivery performance, forecast accuracy etc.)
• Develop expertise in our organizational systems including SAP
• Participate in specific functional organization tasks such as IT, Applications Engineering or Supply Chain 
• Work with legal to respond to customer contracts, programs, and terms & conditions.
• Involve in quality assurance request such as RMA processing, product change notification, device qualification requests, and customer special requests

Requirements:

• University graduates
• Min 1 year, or 2+ year working experience in Inside Sales/Customer service or high-tech company preferred 
• Energetic, self-motivated and positive attitude
• Data analytical skills
• Excellent verbal and written communication skills both in English and Korean
• Strong computer skills (MS office, esp Excel)
• Detail and goal oriented
• Ability to multi-task and prioritize on a daily basis
• Ability to lead communication towards a common goal
• Proactive and solution oriented thinking.
• Ability to see situations from a Macro point of view

4. 기타 

• 이력서 접수 : kate.kim@maximintegrated.com 으로 영문 이력서/Cover letter 제출 
• 제출기한 : 2022년 2월 7일 월요일까지