• Support order process and fulfillment for designated customer segments

• Work with trading operation team, logistics for import & export & local delivery

• Play a key role in shipment control

• Cowork with business in payment collection

• Work closely with sales team to attain customer satisfaction through high-quality CSR service

• Work with sales team as well as direct accounts in achieving high-quality sales and order forecast

• Be a key player in the order process fulfillment and improvement

• Support business for other OTC activities, as required

Job Qualifications

• Bachelor degree or above, preferably in international trade, logistics etc.

• Over 2-4 years relevant working experience. Customer service experience is highly preferred

• Well understand the trading business model and sufficient international trade knowledge

• Proactive and be able to work under pressure

• Well organized and good documentation skills

• Good English skills including speaking and writing

• Good computer application skill, SAP experience is preferred

• Strong interpersonal and communication skills to link different departments and deliver the result

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http://careers.dupont.com/jobsearch/job-details/customer-service-rep/012301W-01/