LSOM
Lee, Hyun Seok이현석
- LSOM
- Associate Professor
- Business Analytics, Service (Retail, Healthcare) Operations, People-centric Operations
- Room 604 in LG-POSCO bldg.
- TEL : 02-3290-1915
- Email : hyunseoklee@korea.ac.kr
- Fax :
- Homepage :
Hyun Seok (“Huck”) Lee [이현석] is an Associate Professor and Area Chair of Logistics, Service and Operations Management (LSOM) in Korea University Business School (KUBS). His research interests include (1) service operations with an emphasis on retail operations (both brick-and-mortar and online retailing) and healthcare operations, (2) people-centric operations with an emphasis on incentives and labor scheduling, and (3) matching capacity and demand with an emphasis on drug shortages. His research is published in premier journals including Management Science, Manufacturing & Service Operations Management, Journal of Operations Management and Production and Operations Management. His research has been recognized by various prizes including 2023 Young Scholar Prize, 2022 MK Emerging Scholar Paper Award, 2022 Seok-Top Award for Research Excellence (top 3% researcher at the university level), 2022 UTD Distinguished Research Award (two awards), 2021 SK Distinguished Research Award (two awards), 2020 Prominent Scholar Award, 2018 DSI Conference Best Interdisciplinary Paper Award, 2016 Rising OM Scholar Award, and M. Wayne DeLozier Award. His excellence in teaching has also recognized by 2024, 2022 Seok-Top Award for Teaching Excellence, 2022, 2021 Excellence in Teaching Award, and 2019 Betty and Forrest Simmons Excellence in Graduate Teaching Award. He received his Ph.D. from the Kenan-Flagler Business School, University of North Carolina at Chapel Hill, MS and BBA from Korea University Business School.
Please visit my personal homepage for more details about research and teaching. The most recent version of Curriculum Vitae (CV) is also available there.
If you’re an undergraduate or a prospective Master’s or PhD student interested in working with me, you can arrange a meeting with me. Please send me an email (hyunseoklee@korea.ac.kr) or stop by my office (LP604). You may want to think of details about why you want to do research, your research interests, your coursework, and your experience with programming. Others who wish to know more about my research are also welcome. Students outside of the Business School, such as Economics, Engineering, Computer Science, Statistics (or other related fileds) are also very much welcomed!
- Office Hour :
Education
- Ph.D. in Operations, Kenan-Flagler Business School, University of North Carolina at Chapel Hill (2012-2017)
- M.S. in Logistics, Service and Operations Management (LSOM), Korea University Business School (2010-2012)
- BBA (Concentration: LSOM), Korea University Business School (2004-2010)
Career
Academic Appointments
- Associate Professor in LSOM, Korea University Business School (2022.9-Present)
- Area Chair in LSOM, Korea University Business School (2024.9-Present)
- Visiting Associate Professor, University of California San Diego, Rady School of Management (2024.3-2024.8)
- Area Chair in Business Analytics, Korea Universitu Business School (2023.3-2024.2)
- Assistant Professor in LSOM, Korea University Business School (2020.9-2022.8)
- Assistant Professor in Supply Chain and Logistics Management, College of Business, Oregon State University (2017.6-2020.8)
Honors and Awards
- Seok-Top Award for Teaching Excellence ((i.e., top 5% at the university level) (Operations Management), Korea University, 2024.6
- Excellence in Teaching Award (Operations Management), Korea University, 2023.11
- Best Paper Award, Korean Academic Society of Business Administration, 2023.08
- Young Scholar Prize, Korean Production and Operations Management Society, 2023.05 [link]
- Seok-Top Award for Teaching Excellence (i.e., top 5% at the university level) (3 courses: Business Statistics, Operations Management, Service Operations Management), Korea University, 2022.11
- MK Emerging Scholar Paper Award, Maeil Business Newspaper, 2022.8 [link]
- UTD Distinguished Research Award, Korea University Business School, 2022.6
- Seok-Top Award for Research Excellence (i.e., top 3% researcher at the university level), Korea University, 2022.5
- Excellence in Teaching Award (Business Statistics), Korea University, 2022.4
- UTD Distinguished Research Award, Korea University Business School, 2022.3
- Excellence in Teaching Award (Service Operations Management), Korea University, 2021.11
- SK Distinguished Research Award, Korea University Business School, 2021.9
- SK Distinguished Research Award, Korea University Business School, 2021.3
- Prominent Scholar Award, College of Business, Oregons State University, 2020.6
- Betty and Forrest Simmons Excellence in Graduate Teaching Award, College of Business, Oregons State University, 2019.6
- Best Interdisciplinary Paper Award, DSI 2018 Annual Conference, Chicago, 2018.11
- Rising OM Scholar Award, Kenan-Flagler Business School, 2016.8
- M. Wayne DeLozier Award, Kenan-Flagler Business School, 2016.4
- Kenan-Flagler Business School PhD Financial Award, 2012-2016
- Full Scholarship from Korea Sanhak Foundation, 2010-2011
- Full Scholarship from Korea University Business School; Alumni Association of Korea University; Cheonman Scholarship Association, 2004-2009
Service
- Director, Korea Productivity Association (2023.1-Present)
- Academic Committee Chair, Korea Productivity Association (2023.1-2023.12)
- Director, Korea Production and Operations Management Society (2022.1-Present)
- Graduate Students Committee Chair, Korea Production and Operations Management Society (2023.1-2023.12)
- Editorial Board Member, Journal of Operations Management (2023.1-Present)
- Editorial Board Member, Decision Sciences (2023.1-Present)
- Editorial Board Member, Korea Production and Operations Management Society (2023.1-Present)
- Webmaster, MSOM Community in INFORMS (2016.8-2023.8)
- Advisor, KULSOM (Korea University Logistics, Service and Operations Management: Operations Club in KUBS) (2020.9-Present)
- Advisor, KUBScholar (KUBS Student Association to Prepare for Studying Abroad) (2022.7-2023.2)
Media
- "온라인 고객 만족은 '배송'에 달렸다" Maeil Business Newspress, 2022.08.25
Publications
- Lee, H., Kesavan, S., and Deshpande, V. (2021). Managing the Impact of Fitting-Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts. Manufacturing & Service Operations Management (UTD & FT) [link: INFORMS], 23(6): 1580-1596.
- Lee, J., Lee, H., Shin, H., and Krishnan, V. (2021) Alleviating Drug Shortages: The Role of Mandated Reporting-Induced Operational Transparency. Management Science (UTD & FT) [link: INFORMS], 67(4): 2326-2339.
- The first two authors equally contributed to this paper.
- Lu, G., Lee, H., and Son, J. (2021) Product Variety in Grocery Stores: Its Differential Effects on Stock-Keeping Unit level Sales. Journal of Operations Management (UTD & FT) [link: Wiley], 68(1): 33-54.
- The first two authors equally contributed to this paper.
- Lee, H., Kesava, S., and Kuhnen, C. (2022) When Do Group Incentives for Retail Store Managers Work? Production and Operations Management (UTD & FT) [link: Wiley], 31(8): 3077-3095.
- Best Interdisciplinary Paper Award at DSI 2018 Annual Conference, Chicago.
- Lead article.
UTD: UT Dallas 24 top business journals
FT: Financial Times 50 top business journals
Publications in Korean
- Oh, K., Lee, H., and Kim, D. (2021) Analysis of the Working Capital Management Strategies of Global Auto Parts and Vehicle Manufacturing Industries in Changing Economies. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 32(3): 299-315.
- Lee, S., Lee, J., Lee, H., and Lee, H. (2022) Analysis of Consumer Purchasing Behavior Using Online Images of Fashion Products. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 33(1): 115-138.
- Lee, N., and Lee, H. (2023) The Impact of Quantity and Variety of Product Image on Sales in Online Shopping. Journal of Korean Production and Operations Management Society [한국생산관리학회지] (KCI), 34(special): 1-14.
Books
Book Chapter
- Lee, H., and Kesavan, S. (2019) Determinants of Excess Inventory Announcement and Stock Market Reaction in the Retail Sector. in Operations in an Omnichannel World, Gallino S, Moreno A edt., Springer Series on Supply Chain Management, vol. 8 Springer, Cham.
Research
Current Students
- Saeyoung Yoon (MS/PhD in LSOM)
- Gyumin Kim (MS in LSOM)
Former Students
- Cheng Wang (MS in LSOM, graduate in 2022F)
- A team of Sangwon Lee, Jina Lee, and Hewon Lee (MSBA, graduate in 2022S, Best Capstone Project Award)
- A team of Yujung Ahn and Jonghyun Choi (MSBA, graduate in 2023S, Best Capstone Project Award)
- A team of Yebin Goh and Doyoon Kim (MSBA, graduate in 2024S, Best Capstone Project Award)
- Hojun Yu (MSBA, graduate in 2024S, Best Capstone Project Award)