This page is the part of Dr. Jae-Nam Lee's Homepage. Here, you can find basic IT/IS outsourcing-related references. If you have others references, please let me know the list of your outsourcing references. I will add them into the list here.  Also, if you need any help and question about IT/IS outsourcing, please contact me at any time. Thank you.



1.             Aalders, R., The IT Outsourcing Guide, John Wiley & Sons, Chichester, UK, 2001

2.             Adams, W., ¡°New Role for Top Management in Computer Applications,¡± Financial Executive, April 1972, pp.54-66

3.             Aldrich, H., ¡°Resource Dependence and Interorganizational Relations: Relations Between Local Employment Service Office and Social Services Sector Organizations,¡± Administration and Society, Vol.7, No.4, 1976, pp.419~455

4.             Allen, R., Madison, D., Porter, L., Renwick, P. and Mayes, B., ¡°Organizational Politics: Tactics and Characteristic of Its Actors,¡± California Management Review, Vol.22, No.1, 1979, pp.77-83

5.             Allison, G., Essence of Decision. Little, Brown and Company, Boston, 1971

6.             Alrich, H. and Pfeffer, J., Environments of Organizations,¡± Annual Review of Sociology, Vol.2, 1976, pp.79-105

7.             Ang, Soon and Cummings, ¡°Strategic Response to Institutional Influences on Information Systems Outsourcing,¡± Organizational Science, Vol.8, No.3, 1997, pp.235-256

8.             Ang, Soon and Straub, Detmar W., ¡°Production and Transaction Economics and IS Outsourcing: A Study of the U.S. Banking Industry,¡± MIS Quarterly, Vol.22, No.4, 1998, pp.535-552

9.             Ang, Soon, and Detmar, S., "Costs, Transaction Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing," in Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions, R. Hirschheim, A. Heinzl, and J.Dibbern (eds.), Springer, Verlag: Berlin, 2002, pp.47-76.

10.        Applegate, L. M., and Davis, K. Xerox: Outsourcing Global Information Technology Resources, Harvard Business School 9-195-158, Boston, MA, 1995

11.        Applegate, L. M., and Montealegre, R., Eastman Kodak: Managing Information Systems Through Strategic Alliances, Harvard Business School, Boston, MA, 1991

12.        Apte, U., ¡°Global Outsourcing of Information Systems and Processing Services,¡± The Information Society, Vol.7, No.4, 1990, pp.287-303

13.        Apte, U., Sobol, M., Hanaoka, S., Shimada, T., Saarinen, T., Salmela, T. and Vepsalainen, A. ¡°IS Outsourcing Practices in the USA, Japan, and Finland: A Comparative Study,¡± Journal of Information Technology, Vol.12, No.4, 1997, pp.289-304

14.        Arnett, K. P. and Jones, M. C., ¡°Firms that Choose Outsourcing: A Profile,¡± Information & Management, Vol.26, No.4, 1994, pp.179-188

15.        Au, W., Leung, H. K. N., Chan, K.C.C., and Li, M. S., "Outsourcing Tools for IT," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp.1851-1857

16.        Aubert, B. A., Rivard, S., and Patry, M., ¡°A Transaction Cost Approach to Outsourcing Behavior: Some Empirical Evidence,¡± Information & Management, Vol.30, 1996, pp.51-64

17.        Bacharach, S. B. and Lawler, E. J., Power and Politics in Organizations: The Social Psychology of Conflict, Coalitions, and Bargaining, Jossey-Bass Inc. Publisher, 1981

18.        Bagozzi, R. P., ¡°Marketing as Exchange,¡± Journal of Marketing, Vol.39, October 1975, pp.32~39

19.        Bahli, B. and Rivard, S., An Assessment of Information Technology Outsourcing Risk," Proceeding of the twenty-second International Conference on Information Systems, New Orleans, Louisiana, USA, December 2001, pp.575-580

20.        Baker, W. E. and Faulkner, R. R., ¡°Strategies for Managing Suppliers of Professional Services,¡± California Management Review, Summer ????, pp.33-45

21.        Baldwin, L. P., Irani, Z., and Love, P. E. D., "Outsourcing Information Systems: Drawing Lessons From a Banking Case Study," European Journal of Information Systems, Vol.10, 2001, pp.15-24

22.        Barnett, R. E., ¡°Conflicting Visions: A Critique of Ian Macneil¡¯s Relational Theory of Contract,¡± Virginia Law Review, Vol.78, No.5, 1992, pp.1175-1206

23.        Barney, J., ¡°Firm Resources and Sustained Competitive Advantage,¡± Journal of Management, Vol.17, No.1, 1991, pp.99~120

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25.        Barthelemy, J., "The Hidden Costs of IT Outsourcing," Sloan Management Review, Spring 2001, pp.60-69

26.        Benamati, J. and Rajkumar, "Understanding the Outsourcing Decision," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp1858-1860

27.        Benko, C., ¡°If Information System Outsourcing is the Solution, What is the Problem ?,¡± Journal of Systems Management, November 1992, pp.32-35

28.        Benko, C., ¡°Outsourcing Evaluation: A Profitable Process,¡± Information Systems Management, Vol.10, No.2, 1993, pp.45-50

29.        Bergen, S. A., ¡°The Make or Buy Decision,¡± R&D Management, Vol.8, No.1, 1977, pp.39-42

30.        Blau, P. M., Exchange and Power in Social Life, New York, John Wiley & Sons, 1964

31.        Borchers, Andrew S., Information Technology Outsourcing: A Test of Organizational Economic, Strategic and Political Models, Doctor dissertation in Nova Southeastern University, 1996

32.        Brandon, G. and Halvey, J. K., Data Processing Contracts: Structure, Contents, and Negotiation. Van Nostrand, New York, 1990

33.        Bryson, Noel and Ngwenyama, O. K., ¡°Structuring IS Outsourcing Contracts for Mutual Gain: An Approach to Analyzing Performance Incentive Schemes,¡± Journal of Association for Information Systems, Vol.1, Paper 9, November 2000, pp.1-41

34.        Buchowicz, B. S., ¡°A Process Model of Make vs. Buy Decision Making: The Case of Manufacturing Software,¡± IEEE Transactions on Engineering Management, Vol.38, No.1, 1991, pp.24-32

35.        Buck-Lew, M., ¡°To Outsource or Not?,¡±¡± International Journal of Information Management, Vol.12, No.1, 1992, pp.3-20

36.        Burgess, R. L. and Huston, T. L., Social Exchange in Developing Relationships: An Overview, in R. Burgess and T. Huston(Eds.), Social Exchange in Developing elationship, New York, Academy Press, 1983, pp.3~28

37.        Butler, R. and Carney, M. G., ¡°Managing Markets: Implications for the Make-buy Decision,¡± Journal of Management Studies, Vol.20, No.2, 1983, pp.213-231

38.        Chalos, P., ¡°Costing, Control, and Strategic Analysis in Outsourcing Decisions,¡± Cost Management, Winter 1995, pp.31-37

39.        Chandler, A. D., Strategy and Structure: Chapters in the History of the American Industrial Enterprise. The MIT Press, Cambridge, MA, 1962

40.        Chapman, R. B. and Andrade, K., Insourcing After the Outsourcing: MIS Survival Guide. American Management Association, New York, 1998

41.        Chaudhury, A., Nam, K. and Rao, H. R., ¡°Management of Information Systems Outsourcing: A Bidding Perspective,¡± Journal of Management Information Systems, Vol.12, No.2, 1995, pp131-159

42.        Cheon, M. J., Grover V. and Teng, J. T. C., ¡°Theoretical Perspectives on the Outsourcing of Information Systems,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.209-220

43.        Cirello, V., ¡°Computerizing the Personnel Department: Make or Buy?,¡± Personnel Journal, September 1984, pp.45-48

44.        Clemons, E. K. and Row, M. C., ¡°Information Technology and Economic Reorganization¡± In J. DeGross, J. Henderson, & B. Konsynski(Eds.), Proceeding of the Tenth International Conference on Information Systems, Boston, Massachusetts, December 1989, pp.341~351

45.        Clerk, T., Zmud, R. and McCray, G., ¡°The Outsourcing of Information Services: Transformaing the Nature of Business in the Information Industry,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.221-238

46.        Coase, R. H., ¡°The Nature of the Firm,¡± Economica, Vol.4, 1937, pp.386-405

47.        Conner, K. R., ¡°A Historical Comparison of Resource-Based Theory and Five Schools of Thought Within Industrial Organization Economics: Do We Have A New Theory of The Firm?,¡± Journal of Management, Vol.17, No.1, 1991, pp.121~154

48.        Cook, K. S., ¡°Exchange and Power in Networks of Interorganziational Relations,¡± The Sociological Quarterly, Vol.18, Winter 1977, pp.62-82

49.        Copeland, D. and McKenney, J., ¡°Airline Reservation Systems: Lessons from History,¡± MIS Quarterly, Vol.12, September 1988, pp.353-370

50.        Cronk, J. and Sharp, J., ¡°A Framework for Deciding What to Outsource in Information Technology,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.259-268

51.        Cross, J., ¡°IT Outsourcing: British Petroleum¡¯s Competitive Approach,¡± Harvard Business Review, May-June 1995, pp.94-102

52.        Culliton, J. W., Make or Buy: A Consideration of the Problems Fundamental to a Decision Whether to Manufacture or Buy Materials, Accessory Equipment, Fabricating Parts, and Supplies. Harvard University Graduate School of Business, Boston, 1942

53.        Cyert, R. and March, J., A Behavioral Theory of the Firm. Prentice-Hall, Englewood Chiffs, New Jersey, 1963

54.        Daft, R. L., Organization Theory and Design, (4th ed.), West Publishing Company, New York, 1992

55.        Dale, B. G. and Cunningham, M. T., ¡°The Purchasing/Manufacturing Interface in the Make-of-Buy Decision,¡± Journal of Purchasing and Materials Management, Spring 1983, pp.11-18

56.        Dale, B. G., ¡°The Importance of Factors Other than Cost Consideration in Make or Buy Decisions,¡± International Journal of Operations and Production Management, Vol.4, No.2, 1984, pp.43-54

57.        Davis, E. W., ¡°Global Outsourcing: Have U.S Managers Thrown the Baby out with the Bath Water?,¡± IEEE Transactions on Engineering Management Review, Vol.20, No.2, Summer 1992, pp.22-27

58.        Dearden, J., ¡°The Withering Away of the IS Organization,¡± Sloan Management Review, Summer 1987, pp.87-91

59.        Diromualdo, Anthony and Gurbaxani, Vijay, ¡°Strategic Intent for IT Outsourcing,¡± Sloan Management Review, Summer 1998, pp.67-80

60.        Dube, L. and Robey, D., "Software Stories: Three Cultural Perspectives on the Organizational Practices of Software Development," Accounting Management & Information Technology, Vol.9, 1999, pp.223-259

61.        Dwyer, F. R. and Oh, S., ¡°A Transactions Cost Perspective on Vertical Contractual Structure and Interchannel Competitive Strategies,¡± Journal of Marketing, Vol.52, April 1988, pp.21~34

62.        Dwyer, F. R., Schurr P. H., and Oh, S., ¡°Developing Buyer-Seller Relationships,¡± Journal of Marketing, Vol.51, April 1987, pp.11~27

63.        Earl, M. J., ¡°The Risk of Outsourcing IT,¡± Sloan Management Review, Spring 1996, pp.26-32

64.        Eisenhardt, K. M., ¡°Agency- and Institutional-Theory Explanations: The Case of Retail Sales Compensation,¡± Academy of Management Journal, Vol.31, 1988, pp.488-511

65.        Eisenhardt, K. M., ¡°Agency Theory: An Assessment and Review,¡± Academy of Management Review, Vol.14, No.1, 1989, pp.57~74

66.        Elam, J. J., Establishing Cooperative External Relationships, in Transforming the IS Organizations, Elam, J., Ginzberg, M., Keen, P. and Zmud, R. (eds), ICIT Press, Washington, DC, 1988, pp.83-98

67.        Emerson, R. M., ¡°Power Dependence Relationship,¡± American Sociological Review, Vol.27, February 1962, pp.31~41

68.        Emerson, R. M., Exchange Theory Part I and II. In Berger, J., Zethlditch, M., Anderson, B. (eds.). Sociological Theories in Progress, 2, Houghton-Mifflin, Boston, 1972, pp.38-87

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71.        Feeny, D. and Willcockes, L., "Core IS Capabilities for Exploiting Information Technology," Sloan Management Review, Spring 1998, pp.9-21

72.        Fitzgerald, G. and Willcocks, L., ¡°Contract and Partnerships in the Outsourcing of IT,¡± Proceeding of the fifteenth International Conference on Information Systems, Vancouver, British Columbia, Canada, December 1994, pp.91-98

73.        Frank, W. L., Critical Issues in Software: A Guide to Software Economics, Strategy, and Profitability. Wiley, New York, 1982

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76.        Goo, J. H, Kishore, R., and Rao, H. R., ¡°A Content-Analytic Longitudinal Study of the Drivers for Information Technology and Systems Outsourcing,¡± Proceeding of the 21st International Conference on Information Systems, Brisbane, Australia, December 10-13, 2000, pp.601-611

77.        Grant, R. M., ¡°The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation,¡± California Management Review, Vol.33, No.3, 1991, pp.114~135

78.        Gremillion, L. and Pyburn, P., ¡°Breaking the Systems Development Bottleneck,¡± Harvard Business Review, Vol.83, No.2, 1983, pp.130-137

79.        Grover, V. and Teng, J.T.C., ¡°The Decision to Outsource Information Systems Functions,¡± Journal of Systems Management, November 1993, pp.34-38

80.        Grover, V., Cheon, M. J. and Teng, J.T.C., ¡°The Effect of Service Quality and Partnership on The Outsourcing of Information Systems Functions,¡± Journal of Management Information System, Vol.12, No.4, 1996, pp.89-116

81.        Grover, V., Cheon, M. J., and Teng, J.T.C., ¡°An Evaluation of The Impact of Corporate Strategy and The Role of Information Technology on IS Functional Outsourcing,¡± European Journal of Information Systems, Vol.3, No.3, 1994, pp.179-190

82.        Gupta, U. G. and Gupta, A., ¡°Outsourcing The IS Function: Is It Necessary for Your Organization?,¡± Information Systems Management, Summer 1992, pp.44-50

83.        Halvey, J. K. and Melby, B. M., Information Technology Outsourcing Transactions: Process, Strategies, and Contracts, John Wiley and Sons, New York, 1996

84.        Hancox M. and Hackney, Ray, ¡°IT Outsourcing: Frameworks for Conceptualizing Practice and Perception,¡± Information Systems Journal, Vol.10, 2000, pp.217-237

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86.        Hart, O. D., Firms Contracts and Financial Structures. Oxford University Press, Oxford, 1961

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92.        Hirscheim, R., Heinzl, A., and Dibbern J., Information Systems Outsourcing: Enduring Themes, Emergent Patterns, and Future Directions, Springer-Verlag, Berlin, 2002.

93.        Hirschheim, R. and Lacity, M., "The Myths and Realities of Information Technology Insourcing," Communication of the ACM, Vol.43, No.2, Feb. 2000, pp.99107

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95.        Hochstrasser, B. and Griffiths, C., Controlling IT Investment. Chapman and Hall, London, 1991

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100.    Hu, Q., Saunder, C., and Gebelt, M., "Research Report: Diffusion of Information Systems Outsourcing: A Reevaluation of Influences Sources," Information Systems Research, Vol.8, No.3, Sep. 1997, pp.288-301

101.    Huber, R. L., How Continental Bank Outsourced Its Crown Jewels,¡± Harvard Business Review, January-February 1993, pp.121-129

102.    INPUT, Impact of Outsourcing on Systems Integration, INPUT U.S.A, January 1993

103.    INPUT, Methods of Approaching IS Outsourcing, INPUT U.S.A, April 1992

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105.    Jurison, Jaak, ¡°The Role of Risk and Return in Information Technology Outsourcing Decisions,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.239-248

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108.    Kern, T. and Willcocks, L., ¡°Exploring Information Technology Outsourcing Relationships: Theory and Practice,¡± Journal of Strategic Information Systems, Vol.9, 2000, pp.321-350

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112.    King, W. R. ¡°Developing a Sourcing Strategy for IS: A Behavioral Decision Process and Framework,¡± IEEE Transactions on Engineering Management, Vol.48, No.1, 2001, pp.15-24

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115.    Klepper, R. J., ¡°The Management of Partnering Development In IS Outsourcing,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.249-258

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120.    Lacity, M. and Willcocks, L., "Relationships in IT Outsourcing," in Framing the Domains of IT Management: Projecting the Future Through the Past, R. Zmud (ed.), Pinnaflex: Cincinnati, OH., 2000, pp.355-384

121.    Lacity, M. C. and Hirschheim, R, Beyond the Information Systems Outsourcing Bandage: The Insourcing Response. John Wiley and Sons, New York, 1995

122.    Lacity, M. C. and Hirschheim, R, Information Systems Outsourcing: Myths, Metaphors and Realities, John Wiley and Sons, New York, 1993

123.    Lacity, M. C. and Hirschheim, R., ¡°The Information Systems Outsourcing Bandwagon,¡± Sloan Management Review, Vol.35, No.1, 1993, pp.73-86

124.    Lacity, M. C. and Willcocks, L. P. ¡°An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,¡± MIS Quarterly, September 1998, pp.363-308

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159.    McLellan, K., Marcolin, B. and Beamish, Paul, ¡°Financial and Strategic Motivations Behind IS Outsourcing,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.299-322

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[ Final update date: May 24, 2002 ]