This page is the part of Dr. Jae-Nam Lee's Homepage. Here, you can find basic IT/IS outsourcing-related references. If you have others references, please let me know the list of your outsourcing references. I will add them into the list here.  Also, if you need any help and question about IT/IS outsourcing, please contact me at any time. Thank you.


THE CHANGE OF OUTSOURCING ISSUES

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Make-or-Buy Decision

  

1.      Benamati, J. and Rajkumar, "Understanding the Outsourcing Decision," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp1858-1860

2.      Benko, C., ¡°If Information System Outsourcing is the Solution, What is the Problem ?,¡± Journal of Systems Management, November 1992, pp.32-35

3.      Bergen, S. A., ¡°The Make or Buy Decision,¡± R&D Management, Vol.8, No.1, 1977, pp.39-42

4.      Brandon, G. and Halvey, J. K., Data Processing Contracts: Structure, Contents, and Negotiation. Van Nostrand, New York, 1990

5.      Buchowicz, B. S., ¡°A Process Model of Make vs. Buy Decision Making: The Case of Manufacturing Software,¡± IEEE Transactions on Engineering Management, Vol.38, No.1, 1991, pp.24-32

6.      Butler, R. and Carney, M. G., ¡°Managing Markets: Implications for the Make-buy Decision,¡± Journal of Management Studies, Vol.20, No.2, 1983, pp.213-231

7.      Chalos, P., ¡°Costing, Control, and Strategic Analysis in Outsourcing Decisions,¡± Cost Management, Winter 1995, pp.31-37

8.      Cirello, V., ¡°Computerizing the Personnel Department: Make or Buy?,¡± Personnel Journal, September 1984, pp.45-48

9.      Clerk, T., Zmud, R. and McCray, G., ¡°The Outsourcing of Information Services: Transforming the Nature of Business in the Information Industry,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.221-238

10. Cronk, J. and Sharp, J., ¡°A Framework for Deciding What to Outsource in Information Technology,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.259-268

11. Culliton, J. W., Make or Buy: A Consideration of the Problems Fundamental to a Decision Whether to Manufacture or Buy Materials, Accessory Equipment, Fabricating Parts, and Supplies. Harvard University Graduate School of Business, Boston, 1942

12. Dale, B. G. and Cunningham, M. T., ¡°The Purchasing/Manufacturing Interface in the Make-of-Buy Decision,¡± Journal of Purchasing and Materials Management, Spring 1983, pp.11-18

13. Dale, B. G., ¡°The Importance of Factors Other than Cost Consideration in Make or Buy Decisions,¡± International Journal of Operations and Production Management, Vol.4, No.2, 1984, pp.43-54

14. Davis, E. W., ¡°Global Outsourcing: Have U.S Managers Thrown the Baby out with the Bath Water?,¡± IEEE Transactions on Engineering Management Review, Vol.20, No.2, Summer 1992, pp.22-27

15. Gremillion, L. and Pyburn, P., ¡°Breaking the Systems Development Bottleneck,¡± Harvard Business Review, Vol.83, No.2, 1983, pp.130-137

16. Grover, V. and Teng, J.T.C., ¡°The Decision to Outsource Information Systems Functions,¡± Journal of Systems Management, November 1993, pp.34-38

17. Hatt, Christoper W. L., Schlesinger, L. A., and Maher, D., ¡°Guarantees Come to Professional Service Firms,¡± Sloan Management Review, Spring 1992, pp.19-29

18. Higgins, C. C., ¡°Make-or-Buy Reexamined,¡± Harvard Business Review, March-April, 1955, pp.109-119

19. Hu, Q., Saunder, C., and Gebelt, M., "Research Report: Diffusion of Information Systems Outsourcing: A Reevaluation of Influences Sources," Information Systems Research, Vol.8, No.3, Sep. 1997, pp.288-301

20. King, W. R. ¡°Developing a Sourcing Strategy for IS: A Behavioral Decision Process and Framework,¡± IEEE Transactions on Engineering Management, Vol.48, No.1, 2001, pp.15-24

21. Loh, L. and Venkatraman, N., ¡°Diffusion of Information Technology Outsourcing: Influence Sources and The Kodak Effect,¡± Information Systems Research, Vol. 3, No. 4, 1992, pp.334-358

22. Looff, Leon De, ¡°Information Systems Outsourcing Decision Making: A Framework, Organizational Theories and Case Studies,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.281-298

23. Looff, Leon De, Information Systems Outsourcing Decision Making: A Managerial Approach. IDEA Group Publishing, Hershey, PA, 1997

24. Martin, J. and McClure, C., ¡°Buying Software off the Rack,¡± Harvard Business Review, November-December 1983, pp.32-60

25. Martin, J., Application Development Without Programmers. Prentice-Hall, Englewood Cliffs, NJ, 1982

26. Mendelson, H., ¡°Pricing Computer Services: Queuing Effects,¡± Communications of the ACM, Vol.28, No.3, 1985, pp.312-321

27. Meyer, N. D., ¡°A Sensible Approach To Outsourcing,¡± Information Systems Management, Vol.11, No.4, 1994, pp.23-27

28. Monteverde, K. and Teece, D. J., ¡°Supplier Switching Costs and Vertical Integration in the Automobile Industry,¡± Bell Journal of Economics, Vol.12, 1982, pp.206-213

29. Nolan, R. L., ¡°Managing the DP Crisis,¡± Harvard Business Review, March-April 1979, pp.115-126

30. Pick, R. A. and Whinston, A. B., ¡°A Computer Charging Mechanism for Revealing User Preferences Within a Large Organization,¡± Journal of Management Information Systems, Vol.6, No.1, Summer 1989, pp.87-100

31. Poppo, Laura and Zenger, Todd, ¡°Testing Alternative Theories of the Firm: Transaction Cost, Knowledge-based, and Measurement Explanation for Make-or-Buy Decisions in Information Services,¡± Strategic Management Journal, Vol.19, 1998, pp.853-877

32. Roe, P. A., ¡°Modeling a Make or Buy Decision at ICI,¡± Long Range Planning, December 1972, pp.21-26

33. Senkus, M., ¡°Acquiring and Selling Technology – Licensing Sources and Resources,¡± Research Management, Vol.22, No.3, 1979, pp.22-25

34. Sharkey, P., ¡°Develop vs. Buy Decisions on DP Software,¡± Journal of Information Management, Winter 1983, pp.1-8

35. Venkatesan, R., ¡°Strategic Sourcing: To Make or Not to Make,¡± Harvard Business Review, November-December 1992, pp.98-107

36. Walker, G. and Weber, D., ¡°A Transaction Cost Approach to Make-or-Buy Decisions,¡± Administrative Science Quarterly, Vol.29, 1984, pp.373-391

37. Walker, G., ¡°Strategic Sourcing, Vertical Integration, and Transaction Costs,¡± Interface, Vol.18, 1988, pp.62-73

38. Welch, J. A. and Nayak, P. R., ¡°Strategic Sourcing: A Progressive Approach to the Make or Buy Decision,¡± IEEE Transactions on Engineering Management Review, Vol.20, No.3, Fall 1992, pp.58-63

39. Weston, F. C., ¡°The Multiple Product Make-or-Buy Decision,¡± Journal of Purchasing and materials Management, Winter 1981, pp.17-22

40. Willcocks, L. P., Fitzgerald, G., Lacity, M., ¡°To Outsource IT or Not?: Recent Research on Economics and Evaluation Practice,¡± European Journal of Information Systems, Vol.5, 1996, pp.143-160

41. Willcocks, L. P., Lacity, M. and Fitzgerald, G., ¡°Market as Opportunity? Case Studies In Outsourcing Information Technology and Services,¡± Journal of Strategic Information Systems, Vol.2, No.3, 1993, pp.223-242

¡¡ 

  

Outsourcing Motivation

   

1.      Arnett, K. P. and Jones, M. C., ¡°Firms that Choose Outsourcing: A Profile,¡± Information & Management, Vol.26, No.4, 1994, pp.179-188

2.      Bahli, B. and Rivard, S., An Assessment of Information Technology Outsourcing Risk," Proceeding of the twenty-second International Conference on Information Systems, New Orleans, Louisiana, USA, December 2001, pp.575-580

3.      Baldwin, L. P., Irani, Z., and Love, P. E. D., "Outsourcing Information Systems: Drawing Lessons From a Banking Case Study," European Journal of Information Systems, Vol.10, 2001, pp.15-24

4.      Benko, C., ¡°If Information System Outsourcing is the Solution, What is the Problem ?,¡± Journal of Systems Management, November 1992, pp.32-35

5.      Benko, C., ¡°Outsourcing Evaluation: A Profitable Process,¡± Information Systems Management, Vol.10, No.2, 1993, pp.45-50

6.      Buck-Lew, M., ¡°To Outsource or Not?,¡±¡± International Journal of Information Management, Vol.12, No.1, 1992, pp.3-20

7.      Chalos, P., ¡°Costing, Control, and Strategic Analysis in Outsourcing Decisions,¡± Cost Management, Winter 1995, pp.31-37

8.      Chaudhury, A., Nam, K. and Rao, H. R., ¡°Management of Information Systems Outsourcing: A Bidding Perspective,¡± Journal of Management Information Systems, Vol.12, No.2, 1995, pp131-159

9.      Clerk, T., Zmud, R. and McCray, G., ¡°The Outsourcing of Information Services: Transforming the Nature of Business in the Information Industry,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.221-238

10. Cronk, J. and Sharp, J., ¡°A Framework for Deciding What to Outsource in Information Technology,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.259-268

11. Davis, E. W., ¡°Global Outsourcing: Have U.S Managers Thrown the Baby out with the Bath Water?,¡± IEEE Transactions on Engineering Management Review, Vol.20, No.2, Summer 1992, pp.22-27

12. Gremillion, L. and Pyburn, P., ¡°Breaking the Systems Development Bottleneck,¡± Harvard Business Review, Vol.83, No.2, 1983, pp.130-137

13. Grover, V. and Teng, J.T.C., ¡°The Decision to Outsource Information Systems Functions,¡± Journal of Systems Management, November 1993, pp.34-38

14. Gupta, U. G. and Gupta, A., ¡°Outsourcing The IS Function: Is It Necessary for Your Organization?,¡± Information Systems Management, Summer 1992, pp.44-50

15. Hatt, Christoper W. L., Schlesinger, L. A., and Maher, D., ¡°Guarantees Come to Professional Service Firms,¡± Sloan Management Review, Spring 1992, pp.19-29

16. Jurison, Jaak, ¡°The Role of Risk and Return in Information Technology Outsourcing Decisions,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.239-248

17. Ketler, K. and Walstrom, J., ¡°The Outsourcing Decision,¡± International Journal of Information Management, Vol.13, No.6, 1993, pp.449-459

18. Khosrowpour, M., Managing Information Technology Investments with Outsourcing. IDEA Group Publishing, Harrisburg, 1995

19. Lacity, M. C. and Hirschheim, R, Information Systems Outsourcing: Myths, Metaphors and Realities, John Wiley and Sons, New York, 1993

20. Loh, L. and Venkatraman, N., ¡®Outsourcing¡¯ As A Mechanism of Information Technology Governance: A Test of Alternative Diffusion Models, Working Paper No. BPS 3271-91, Massachusetts Institute of Technology, Alfred P. Sloan School of Management, Cambridge, MA, 1991

21. Loh, L. and Venkatraman, N., ¡°An Empirical Study of Information Technology Outsourcing: Benefits, Risks, and Performance Implications,¡± Proceeding of the sixteenth International Conference on Information Systems, Amsterdam, the Netherlands, December 10-13, 1995, pp.277-288

22. Loh, L. and Venkatraman, N., ¡°Determinants of Information Technology Outsourcing: A Cross Sectional Analysis,¡± Journal of Management Information Systems, Vol.9, No.1, 1992, pp.7-24

23. Loh, L. and Venkatraman, N., ¡°Diffusion of Information Technology Outsourcing: Influence Sources and The Kodak Effect,¡± Information Systems Research, Vol. 3, No. 4, 1992, pp.334-358

24. Loh, L., ¡°An Organizational-Economic Blueprint for Information Technology Outsourcing: Concept and Evidence,¡± Proceeding of the fifteenth International Conference on Information Systems, Vancouver, British Columbia, Canada, December 1994, pp.73-89

25. Looff, Leon De, ¡°Information Systems Outsourcing Decision Making: A Framework, Organizational Theories and Case Studies,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.281-298

26. Looff, Leon De, Information Systems Outsourcing Decision Making: A Managerial Approach. IDEA Group Publishing, Hershey, PA, 1997

27. Martinsons, M. G., ¡°Outsourcing Information Systems: A Strategic Partnership with Risks,¡± Long Range Planning, Vol.26, No.3, 1993, pp.18-25

28. McLellan, K., Marcolin, B. and Beamish, Paul, ¡°Financial and Strategic Motivations Behind IS Outsourcing,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.299-322

29. Meyer, N. D., ¡°A Sensible Approach To Outsourcing,¡± Information Systems Management, Vol.11, No.4, 1994, pp.23-27

30. Minoli, Daniel, Analyzing Outsourcing. McGraw-Hill, Inc., New York, 1995

31. Mylott, T. R., Computer Outsourcing: Managing the Transfer of Information Systems. Prentice Hall, New jersey, 1995

32. Palvia, P. C., ¡°A Dialectic View of Information Systems Outsourcing: Pros and Cons,¡± Information & Management, Vol.29, 1995, pp.265-275

33. Quinn J. B. and Hilmer, F. G., ¡°Strategic Outsourcing,¡± Sloan Management Review, Vol.35, No.4, 1994, pp.43-55

34. Rochester, J. and Douglas, D., ¡°Taking an Objective Look at Outsourcing,¡± I/S Analyzer, Vol.28, September 1989, pp.1-18

35. Schiffman, S. and Loftin, R., ¡°Outsourcing of Information Systems Services,¡± In S. Melnyk(Ed.), Proceeding of Decision Sciences Institute Annual Meeting, Miami Beach, 1991, pp.922-925

36. Sinensky, A. and Wasch, R. S., ¡°Understanding Outsourcing: A Strategy for Insurance Companies,¡± Journal of Systems Management, Vol.43, No.1, January 1992, pp.32-36

37. Smith, M. A., Mitra, S. and Narasimhan, S., ¡°Information Systems Outsourcing: A Study of Pre-event Firm Characteristics,¡± Journal of Management of Information Systems, 15, 2 (1998), 61-93

38. Teng, J.T.C., Cheon, M. J., and Grover, V., ¡°Decisions to Outsource Information Systems Functions: Testing a Strategy-Theoretic Discrepancy Model,¡± Decision Sciences, Vol.26, No.1, 1995, pp.75-103

39. Willcocks, L. P., Lacity, M. and Fitzgerald, G., ¡°Market as Opportunity? Case Studies In Outsourcing Information Technology and Services,¡± Journal of Strategic Information Systems, Vol.2, No.3, 1993, pp.223-242

¡¡

  

Outsourcing Scope (or Option)

¡¡   

1.      Ang, Soon and Cummings, ¡°Strategic Response to Institutional Influences on Information Systems Outsourcing,¡± Organizational Science, Vol.8, No.3, 1997, pp.235-256

2.      Ang, Soon and Straub, Detmar W., ¡°Production and Transaction Economics and IS Outsourcing: A Study of the U.S. Banking Industry,¡± MIS Quarterly, Vol.22, No.4, 1998, pp.535-552

3.      Apte, U., Sobol, M., Hanaoka, S., Shimada, T., Saarinen, T., Salmela, T. and Vepsalainen, A. ¡°IS Outsourcing Practices in the USA, Japan, and Finland: A Comparative Study,¡± Journal of Information Technology, Vol.12, No.4, 1997, pp.289-304

4.      Arnett, K. P. and Jones, M. C., ¡°Firms that Choose Outsourcing: A Profile,¡± Information & Management, Vol.26, No.4, 1994, pp.179-188

5.      Aubert, B. A., Rivard, S., and Patry, M., ¡°A Transaction Cost Approach to Outsourcing Behavior: Some Empirical Evidence,¡± Information & Management, Vol.30, 1996, pp.51-64

6.      Benko, C., ¡°Outsourcing Evaluation: A Profitable Process,¡± Information Systems Management, Vol.10, No.2, 1993, pp.45-50

7.      Chaudhury, A., Nam, K. and Rao, H. R., ¡°Management of Information Systems Outsourcing: A Bidding Perspective,¡± Journal of Management Information Systems, Vol.12, No.2, 1995, pp131-159

8.      Cronk, J. and Sharp, J., ¡°A Framework for Deciding What to Outsource in Information Technology,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.259-268

9.      Davis, E. W., ¡°Global Outsourcing: Have U.S Managers Thrown the Baby out with the Bath Water?,¡± IEEE Transactions on Engineering Management Review, Vol.20, No.2, Summer 1992, pp.22-27

10. Earl, M. J., ¡°The Risk of Outsourcing IT,¡± Sloan Management Review, Spring 1996, pp.26-32

11. Grover, V. and Teng, J.T.C., ¡°The Decision to Outsource Information Systems Functions,¡± Journal of Systems Management, November 1993, pp.34-38

12. Grover, V., Cheon, M. J., and Teng, J.T.C., ¡°An Evaluation of The Impact of Corporate Strategy and The Role of Information Technology on IS Functional Outsourcing,¡± European Journal of Information Systems, Vol.3, No.3, 1994, pp.179-190

13. Gupta, U. G. and Gupta, A., ¡°Outsourcing The IS Function: Is It Necessary for Your Organization?,¡± Information Systems Management, Summer 1992, pp.44-50

14. Huber, R. L., How Continental Bank Outsourced Its Crown Jewels,¡± Harvard Business Review, January-February 1993, pp.121-129

15. Jurison, Jaak, ¡°The Role of Risk and Return in Information Technology Outsourcing Decisions,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.239-248

16. Ketler, K. and Walstrom, J., ¡°The Outsourcing Decision,¡± International Journal of Information Management, Vol.13, No.6, 1993, pp.449-459

17. Khosrowpour, M., Managing Information Technology Investments with Outsourcing. IDEA Group Publishing, Harrisburg, 1995

18. King, W. R. and Malhotra, Y., ¡°Developing a Framework for Analyzing IS Sourcing,¡± Information & Management, Vol.37, 2000, pp.323-334

19. Klotz, D. E. and Chatterjee, K., ¡°Dual Sourcing in Repeated Procurement Competition,¡± Management Science, Vol.41, No.8, 1995, pp.1317-1327

20. Lacity, M. C. and Hirschheim, R, Information Systems Outsourcing: Myths, Metaphors and Realities, John Wiley and Sons, New York, 1993

21. Lacity, M. C. and Hirschheim, R., ¡°The Information Systems Outsourcing Bandwagon,¡± Sloan Management Review, Vol.35, No.1, 1993, pp.73-86

22. Lacity, M. C. and Willcocks, L. P. ¡°An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,¡± MIS Quarterly, September 1998, pp.363-308

23. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°The Value of Selective IT Sourcing,¡± Sloan Management Review, Spring 1996, pp.13-25

24. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°The Value of Selective IT Sourcing,¡± Sloan Management Review, Spring 1996, pp.13-25

25. Loh, L. and Venkatraman, N., ¡®Outsourcing¡¯ As A Mechanism of Information Technology Governance: A Test of Alternative Diffusion Models, Working Paper No. BPS 3271-91, Massachusetts Institute of Technology, Alfred P. Sloan School of Management, Cambridge, MA, 1991

26. Loh, L. and Venkatraman, N., ¡°Determinants of Information Technology Outsourcing: A Cross Sectional Analysis,¡± Journal of Management Information Systems, Vol.9, No.1, 1992, pp.7-24

27. Loh, L. and Venkatraman, N., ¡°Diffusion of Information Technology Outsourcing: Influence Sources and The Kodak Effect,¡± Information Systems Research, Vol. 3, No. 4, 1992, pp.334-358

28. Looff, Leon De, Information Systems Outsourcing Decision Making: A Managerial Approach. IDEA Group Publishing, Hershey, PA, 1997

29. Martensson, A., "On Selective IT Sourcing: Choices in Application Development," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp.1861-1866

30. Meyer, N. D., ¡°A Sensible Approach To Outsourcing,¡± Information Systems Management, Vol.11, No.4, 1994, pp.23-27

31. Minoli, Daniel, Analyzing Outsourcing. McGraw-Hill, Inc., New York, 1995

32. Nam, K., Rajagopalan, S., Rao, H. R., and Chaudhury, A., ¡°A Two-level Investigation of Information Systems Outsourcing,¡± Communications of the ACM, Vol.39, No.7, 1996, pp.36-44

33. Ngwenyama, O. K. and Bryson, Noel, ¡°Making the Information Systems Outsourcing Decision: A transaction Cost Approach to Analyzing Outsourcing Decision Problems,¡± European Journal of Operational Research, Vol.115, 1999, pp.351-367

34. Pinnington, A. and Woolcock, P., ¡°How Far is IS/IT Outsourcing Enabling New Organizational Structure and Competences?,¡± International Journal of Information Management, Vol.15, No.5, 1995, pp.353-365

35. Quinn J. B. and Hilmer, F. G., ¡°Strategic Outsourcing,¡± Sloan Management Review, Vol.35, No.4, 1994, pp.43-55

36. Saunders, Carol, Gebelt, Mary, and Hu, Qing, ¡°Achieving Success in Information Systems Outsourcing,¡± California Management Review, Vol.39, No.2, 1997, pp.63-79

37. Sinensky, A. and Wasch, R. S., ¡°Understanding Outsourcing: A Strategy for Insurance Companies,¡± Journal of Systems Management, Vol.43, No.1, January 1992, pp.32-36

38. Sobol, Marion and Apte, Uday, ¡°Domestic and Global Outsourcing Practices of America¡¯s Most Effective IS Users,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.2269-280

39. Willcocks, L. P., Lacity, M. and Fitzgerald, G., ¡°Information Technology Outsourcing in Europe and the USA: Assessment Issues,¡± International Journal of Information Management, Vol.15, No.5, 1995, pp.333-351

40. Yang, Chyan and Huang Jen-Bor, ¡°A Decision Model for IS Outsourcing,¡± International Journal of Information Management, Vol.20, 2000, pp.225-239

¡¡

  

Outsourcing Performance

   

1.      Baker, W. E. and Faulkner, R. R., ¡°Strategies for Managing Suppliers of Professional Services,¡± California Management Review, Summer ????, pp.33-45

2.      Bryson, Noel and Ngwenyama, O. K., ¡°Structuring IS Outsourcing Contracts for Mutual Gain: An Approach to Analyzing Performance Incentive Schemes,¡± Journal of Association for Information Systems, Vol.1, Paper 9, November 2000, pp.1-41

3.      Cross, J., ¡°IT Outsourcing: British Petroleum¡¯s Competitive Approach,¡± Harvard Business Review, May-June 1995, pp.94-102

4.      Earl, M. J., ¡°The Risk of Outsourcing IT,¡± Sloan Management Review, Spring 1996, pp.26-32

5.      Goo, J. H, Kishore, R., and Rao, H. R., ¡°A Content-Analytic Longitudinal Study of the Drivers for Information Technology and Systems Outsourcing,¡± Proceeding of the 21st International Conference on Information Systems, Brisbane, Australia, December 10-13, 2000, pp.601-611

6.      Grover, V., Cheon, M. J. and Teng, J.T.C., ¡°The Effect of Service Quality and Partnership on The Outsourcing of Information Systems Functions,¡± Journal of Management Information System, Vol.12, No.4, 1996, pp.89-116

7.      Grover, V., Cheon, M. J., and Teng, J.T.C., ¡°An Evaluation of The Impact of Corporate Strategy and The Role of Information Technology on IS Functional Outsourcing,¡± European Journal of Information Systems, Vol.3, No.3, 1994, pp.179-190

8.      Halvey, J. K. and Melby, B. M., Information Technology Outsourcing Transactions: Process, Strategies, and Contracts, John Wiley and Sons, New York, 1996

9.      Huber, R. L., How Continental Bank Outsourced Its Crown Jewels,¡± Harvard Business Review, January-February 1993, pp.121-129

10. Jurison, Jaak, ¡°The Role of Risk and Return in Information Technology Outsourcing Decisions,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.239-248

11. Khosrowpour, M., Managing Information Technology Investments with Outsourcing. IDEA Group Publishing, Harrisburg, 1995

12. King, W. R. and Malhotra, Y., ¡°Developing a Framework for Analyzing IS Sourcing,¡± Information & Management, Vol.37, 2000, pp.323-334

13. Klotz, D. E. and Chatterjee, K., ¡°Dual Sourcing in Repeated Procurement Competition,¡± Management Science, Vol.41, No.8, 1995, pp.1317-1327

14. Lacity, M. C. and Hirschheim, R, Information Systems Outsourcing: Myths, Metaphors and Realities, John Wiley and Sons, New York, 1993

15. Lacity, M. C. and Willcocks, L. P. ¡°An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,¡± MIS Quarterly, September 1998, pp.363-308

16. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°IT Outsourcing: Maximize Flexibility and Control,¡± Harvard Business Review, May-June 1995, pp.84-93

17. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°The Value of Selective IT Sourcing,¡± Sloan Management Review, Spring 1996, pp.13-25

18. Lee, J. N. and Kim, Y. G. ¡°Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation,¡± Journal of Management Information Systems, Vol. 15, No.4, 1999, pp.29-61

19. Lee, J. N. and Kim, Y. G. ¡°Information Systems Outsourcing Strategies for Affiliated firms of the Korean Conglomerate Groups,¡± Journal of Strategic Information Systems, Vol.6, No.3, 1997, pp.203-229

20. Lee, J. N., ¡°The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success,¡± Information & Management, Vol.38, 2001, pp.323-335

21. Loh, L. and Venkatraman, N., ¡°An Empirical Study of Information Technology Outsourcing: Benefits, Risks, and Performance Implications,¡± Proceeding of the sixteenth International Conference on Information Systems, Amsterdam, the Netherlands, December 10-13, 1995, pp.277-288

22. Lowell, M., ¡°Managing your Outsourcing Vendor in the Financial Service Industry,¡± Journal of Systems Management, May 1992, pp.23-40

23. Martinsons, M. G., ¡°Outsourcing Information Systems: A Strategic Partnership with Risks,¡± Long Range Planning, Vol.26, No.3, 1993, pp.18-25

24. Nam, K., Rajagopalan, S., Rao, H. R., and Chaudhury, A., ¡°A Two-level Investigation of Information Systems Outsourcing,¡± Communications of the ACM, Vol.39, No.7, 1996, pp.36-44

25. Ngwenyama, O. K. and Bryson, Noel, ¡°Making the Information Systems Outsourcing Decision: A transaction Cost Approach to Analyzing Outsourcing Decision Problems,¡± European Journal of Operational Research, Vol.115, 1999, pp.351-367

26. Perry, William and Devinney, Steve, ¡°Achieving Quality Outsourcing,¡± Information Systems Management, Spring 1997, pp.23-26

27. Reilly, C. T., Rouse, A.C., and Seddon, P., "Benchmarking and Information Technology Outsourcing Outcomes," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp1873-1879

28. Rothery, Brian and Robertson, Ian, The Truth About Outsourcing. Gower Publishing Limited, Vermont, 1996

29. Sabherwal, R. ¡°The Role of Trust in Outsourced IS Development Projects,¡± Communications of the ACM, Vol.42, No.2, 1999, pp.80-86

30. Sobol, Marion and Apte, Uday, ¡°Domestic and Global Outsourcing Practices of America¡¯s Most Effective IS Users,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.2269-280

31. Wang, T.G. Eric, "Transaction Attributes and Software Outsourcing Success: An Empirical Investigation of Transaction Cost Theory," Information Systems Journal, Vol.12, 2002, pp.153-181

32. Willcocks, L. P., Lacity, M. and Fitzgerald, G., ¡°Information Technology Outsourcing in Europe and the USA: Assessment Issues,¡± International Journal of Information Management, Vol.15, No.5, 1995, pp.333-351

   

Insourcing vs. Outsourcing

   

1.      Barthelemy, J., "The Hidden Costs of IT Outsourcing," Sloan Management Review, Spring 2001, pp.60-69

2.      Buck-Lew, M., ¡°To Outsource or Not?,¡±¡± International Journal of Information Management, Vol.12, No.1, 1992, pp.3-20

3.      Chapman, R. B. and Andrade, K., Insourcing After the Outsourcing: MIS Survival Guide. American Management Association, New York, 1998

4.      Earl, M. J., ¡°The Risk of Outsourcing IT,¡± Sloan Management Review, Spring 1996, pp.26-32

5.      Feeny, D. and Willcockes, L., "Core IS Capabilities for Exploiting Information Technology," Sloan Management Review, Spring 1998, pp.9-21

6.      Hirschheim, R. and Lacity, M., "The Myths and Realities of Information Technology Insourcing," Communication of the ACM, Vol.43, No.2, Feb. 2000, pp.99-107

7.      Khosrowpour, M., Managing Information Technology Investments with Outsourcing. IDEA Group Publishing, Harrisburg, 1995

8.      King, W. R. and Malhotra, Y., ¡°Developing a Framework for Analyzing IS Sourcing,¡± Information & Management, Vol.37, 2000, pp.323-334

9.      Lacity, M. C. and Hirschheim, R, Beyond the Information Systems Outsourcing Bandage: The Insourcing Response. John Wiley and Sons, New York, 1995

10. Lacity, M. C. and Hirschheim, R, Information Systems Outsourcing: Myths, Metaphors and Realities, John Wiley and Sons, New York, 1993

11. Lacity, M. C. and Hirschheim, R., ¡°The Information Systems Outsourcing Bandwagon,¡± Sloan Management Review, Vol.35, No.1, 1993, pp.73-86

12. Lee, J. N. and Kim, Y. G. ¡°Information Systems Outsourcing Strategies for Affiliated firms of the Korean Conglomerate Groups,¡± Journal of Strategic Information Systems, Vol.6, No.3, 1997, pp.203-229

13. Pinnington, A. and Woolcock, P., ¡°How Far is IS/IT Outsourcing Enabling New Organizational Structure and Competences?,¡± International Journal of Information Management, Vol.15, No.5, 1995, pp.353-365

14. Reponen, T., ¡°Outsourcing or Insourcing,¡± Proceeding of the fourteenth International Conference on Information Systems, December 5-8, 1993, pp.103-115

  

Outsourcing Contract

  

1.      Ang, Soon and Cummings, ¡°Strategic Response to Institutional Influences on Information Systems Outsourcing,¡± Organizational Science, Vol.8, No.3, 1997, pp.235-256

2.      Aubert, B. A., Rivard, S., and Patry, M., ¡°A Transaction Cost Approach to Outsourcing Behavior: Some Empirical Evidence,¡± Information & Management, Vol.30, 1996, pp.51-64

3.      Benko, C., ¡°Outsourcing Evaluation: A Profitable Process,¡± Information Systems Management, Vol.10, No.2, 1993, pp.45-50

4.      Brandon, G. and Halvey, J. K., Data Processing Contracts: Structure, Contents, and Negotiation. Van Nostrand, New York, 1990

5.      Bryson, Noel and Ngwenyama, O. K., ¡°Structuring IS Outsourcing Contracts for Mutual Gain: An Approach to Analyzing Performance Incentive Schemes,¡± Journal of Association for Information Systems, Vol.1, Paper 9, November 2000, pp.1-41

6.      Chaudhury, A., Nam, K. and Rao, H. R., ¡°Management of Information Systems Outsourcing: A Bidding Perspective,¡± Journal of Management Information Systems, Vol.12, No.2, 1995, pp131-159

7.      Fitzgerald, G. and Willcocks, L., ¡°Contract and Partnerships in the Outsourcing of IT,¡± Proceeding of the fifteenth International Conference on Information Systems, Vancouver, British Columbia, Canada, December 1994, pp.91-98

8.      Goo, J. H, Kishore, R., and Rao, H. R., ¡°A Content-Analytic Longitudinal Study of the Drivers for Information Technology and Systems Outsourcing,¡± Proceeding of the 21st International Conference on Information Systems, Brisbane, Australia, December 10-13, 2000, pp.601-611

9.      Halvey, J. K. and Melby, B. M., Information Technology Outsourcing Transactions: Process, Strategies, and Contracts, John Wiley and Sons, New York, 1996

10. Hancox M. and Hackney, Ray, ¡°IT Outsourcing: Frameworks for Conceptualizing Practice and Perception,¡± Information Systems Journal, Vol.10, 2000, pp.217-237

11. Kern, T. and Willcocks, L., ¡°Exploring Information Technology Outsourcing Relationships: Theory and Practice,¡± Journal of Strategic Information Systems, Vol.9, 2000, pp.321-350

12. Klepper, R. J., ¡°The Management of Partnering Development In IS Outsourcing,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.249-258

13. Klepper, R. J., Outsourcing Information Technology, Systems, and Services. Prentice Hall, NJ, 1998

14. Klepper, R. J., Outsourcing Relationships, In Managing Information Technology Investment with Outsourcing, Khosrowpour, M.(ed.) IDEA Group Publishing, Harrisburg, PA, 1994, pp.218-243

15. Lacity, M. C. and Hirschheim, R., ¡°The Information Systems Outsourcing Bandwagon,¡± Sloan Management Review, Vol.35, No.1, 1993, pp.73-86

16. Lacity, M. C. and Willcocks, L. P. ¡°An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,¡± MIS Quarterly, September 1998, pp.363-308

17. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°IT Outsourcing: Maximize Flexibility and Control,¡± Harvard Business Review, May-June 1995, pp.84-93

18. Lasher, D. R., Ives, B. and Jarvenpaa, S. L., ¡°USAA-IBM Partnership in Information technology: Managing the Image Project,¡± MIS Quarterly, Vol.15, 1991, pp.551-565

19. Lowell, M., ¡°Managing your Outsourcing Vendor in the Financial Service Industry,¡± Journal of Systems Management, May 1992, pp.23-40

20. McFarlan, F. W. and Nolan, R. L., ¡°How to Manage an IT Outsourcing Alliances,¡± Sloan Management Review, Winter 1995, pp.9-23

21. Mylott, T. R., Computer Outsourcing: Managing the Transfer of Information Systems. Prentice Hall, New jersey, 1995

22. Perry, William and Devinney, Steve, ¡°Achieving Quality Outsourcing,¡± Information Systems Management, Spring 1997, pp.23-26

23. Rao, H. R., Nam, K., and Chaudhury, A., ¡°Information System Outsourcing,¡± Communications of the ACM, Vol.39, No.7, July 1996, pp.27-28

24. Richmond, W. B., Seidmann, A., and Whinston, A. B., ¡°Contract Theory and Information Technology Outsourcing,¡± Decision Support Systems, Vol.8, No.5, 1992, pp.459-477

25. Rothery, Brian and Robertson, Ian, The Truth About Outsourcing. Gower Publishing Limited, Vermont, 1996

26. Saunders, Carol, Gebelt, Mary, and Hu, Qing, ¡°Achieving Success in Information Systems Outsourcing,¡± California Management Review, Vol.39, No.2, 1997, pp.63-79

27. White, R. and James, B., The Outsourcing Manual. Gower Publishing Limited, Vermont, 1996

28. Willcocks, L. P. and Lacity, M. C., Strategic Sourcing of Information Systems: Perspectives and Practices. John Wiley and Sons, Chichester, 1998

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Outsourcing Partnership

¡¡  

1.      Applegate, L. M., and Davis, K. Xerox: Outsourcing Global Information Technology Resources, Harvard Business School 9-195-158, Boston, MA, 1995

2.      Applegate, L. M., and Montealegre, R., Eastman Kodak: Managing Information Systems Through Strategic Alliances, Harvard Business School, Boston, MA, 1991

3.      Baker, W. E. and Faulkner, R. R., ¡°Strategies for Managing Suppliers of Professional Services,¡± California Management Review, Summer ????, pp.33-45

4.      Chapman, R. B. and Andrade, K., Insourcing After the Outsourcing: MIS Survival Guide. American Management Association, New York, 1998

5.      Cross, J., ¡°IT Outsourcing: British Petroleum¡¯s Competitive Approach,¡± Harvard Business Review, May-June 1995, pp.94-102

6.      Diromualdo, Anthony and Gurbaxani, Vijay, ¡°Strategic Intent for IT Outsourcing,¡± Sloan Management Review, Summer 1998, pp.67-80

7.      Fitzgerald, G. and Willcocks, L., ¡°Contract and Partnerships in the Outsourcing of IT,¡± Proceeding of the fifteenth International Conference on Information Systems, Vancouver, British Columbia, Canada, December 1994, pp.91-98

8.      Goo, J. H, Kishore, R., and Rao, H. R., ¡°A Content-Analytic Longitudinal Study of the Drivers for Information Technology and Systems Outsourcing,¡± Proceeding of the 21st International Conference on Information Systems, Brisbane, Australia, December 10-13, 2000, pp.601-611

9.      Grover, V., Cheon, M. J. and Teng, J.T.C., ¡°The Effect of Service Quality and Partnership on The Outsourcing of Information Systems Functions,¡± Journal of Management Information System, Vol.12, No.4, 1996, pp.89-116

10. Hancox M. and Hackney, Ray, ¡°IT Outsourcing: Frameworks for Conceptualizing Practice and Perception,¡± Information Systems Journal, Vol.10, 2000, pp.217-237

11. Kern, T. and Willcocks, L., ¡°Exploring Information Technology Outsourcing Relationships: Theory and Practice,¡± Journal of Strategic Information Systems, Vol.9, 2000, pp.321-350

12. Klepper, R. J., ¡°The Management of Partnering Development In IS Outsourcing,¡± Journal of Information Technology, Vol.10, No.4, 1995, pp.249-258

13. Klepper, R. J., Outsourcing Information Technology, Systems, and Services. Prentice Hall, NJ, 1998

14. Klepper, R. J., Outsourcing Relationships, In Managing Information Technology Investment with Outsourcing, Khosrowpour, M.(ed.) IDEA Group Publishing, Harrisburg, PA, 1994, pp.218-243

15. Lacity, M. C. and Willcocks, L. P. ¡°An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,¡± MIS Quarterly, September 1998, pp.363-308

16. Lacity, M. C., Willcocks, L. P. and Feeny, D. F., ¡°IT Outsourcing: Maximize Flexibility and Control,¡± Harvard Business Review, May-June 1995, pp.84-93

17. Lasher, D. R., Ives, B. and Jarvenpaa, S. L., ¡°USAA-IBM Partnership in Information technology: Managing the Image Project,¡± MIS Quarterly, Vol.15, 1991, pp.551-565

18. Lee, J. N. and Kim, Y. G. ¡°Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation,¡± Journal of Management Information Systems, Vol. 15, No.4, 1999, pp.29-61

19. Lee, J. N., ¡°The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success,¡± Information & Management, Vol.38, 2001, pp.323-335

20. Martinsons, M. G., ¡°Outsourcing Information Systems: A Strategic Partnership with Risks,¡± Long Range Planning, Vol.26, No.3, 1993, pp.18-25

21. McFarlan, F. W. and Nolan, R. L., ¡°How to Manage an IT Outsourcing Alliances,¡± Sloan Management Review, Winter 1995, pp.9-23

22. Perry, William and Devinney, Steve, ¡°Achieving Quality Outsourcing,¡± Information Systems Management, Spring 1997, pp.23-26

23. Quinn, J. B. ¡°Outsourcing Innovation: The New Engine of Growth,¡± Sloan Management Review, Summer 2000, pp.13-28

24. Quinn, J. B. ¡°Strategic Outsourcing: Leveraging Knowledge Capabilities,¡± Sloan Management Review, Summer 1999, pp.9-21

25. Rao, H. R., Nam, K., and Chaudhury, A., ¡°Information System Outsourcing,¡± Communications of the ACM, Vol.39, No.7, July 1996, pp.27-28

26. Sabherwal, R. ¡°The Role of Trust in Outsourced IS Development Projects,¡± Communications of the ACM, Vol.42, No.2, 1999, pp.80-86

27. Saunders, Carol, Gebelt, Mary, and Hu, Qing, ¡°Achieving Success in Information Systems Outsourcing,¡± California Management Review, Vol.39, No.2, 1997, pp.63-79

28. Venkatraman, N., ¡°Beyond Outsourcing: Managing IT Resources as a Value Center,¡± Sloan Management Review, Spring 1997, pp.51-64

29. Willcocks, L. and Choi, C. J., "Cooperative Partnership and Total IT outsourcing: From Contractual Obligation to Strategic Alliance," European Management Journal, Vol13, No.1, 1995, pp.67-78

30. Willcocks, L. P. and Kern, T., ¡°IT Outsourcing as Strategic Partnering: The Case of the UK Inland Revenue,¡± European Journal of Information Systems, Vol.7, 1998, pp.29-45

31. Willcocks, L. P. and Lacity, M. C., Strategic Sourcing of Information Systems: Perspectives and Practices. John Wiley and Sons, Chichester, 1998

32. Zviran, M., Ahituv, N., and Armoni, A., "Building Outsourcing Relationships Across the Global Community: The UPS-Motorola Experience," Journal of Strategic Information Systems, Vol.10, 2001, pp.313-333

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Vendor Viewpoint

¡¡

1.      Ang, Soon, and Detmar, S., "Costs, Transaction Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing," in Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions, R. Hirschheim, A. Heinzl, and J.Dibbern (eds.), Springer, Verlag: Berlin, 2002, pp.47-76.

2.      Heek, R., Krishna, S., Nicholson, B., Sahay, S., "Synching or Sinking: Trajectories and Strategies in Global Software Outsourcing," Working Paper Series, University of Mancjester, 2000, http://www.man.ac.uk/idpm/idpm_dp.htm#devinf_wp

3.      Kavan, C. B., Saunders, C. S., and Nelson, R. E. ¡°Virutal @virtual.org,¡± Business Horizons, September-October 1999, pp.73-82.

4.      Kern, T., "The Gestalt of an Information Technology Outsourcing Relationship: An Exploratory Analysis," Proceeding of the eighteenth International Conference on Information Systems, 1997, pp.37-58

5.      Lacity, M. and Willcocks, L., "Relationships in IT Outsourcing," in Framing the Domains of IT Management: Projecting the Future Through the Past, R. Zmud (ed.), Pinnaflex: Cincinnati, OH., 2000, pp.355-384

6.      Michell, V. and Fitzgerald, G., "The IT Outsourcing Market-Place: Vendors and Their Selection," Journal of Information Technology, Vol.12, 1997, pp.223-237

7.      Saunders, C. S., ¡°Outsourcing: A  View from Those Doing the Work,¡± in Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions, R. Hirschheim, A. Heinzl, and J.Dibbern (eds.), Springer, Verlag: Berlin, 2002, pp.329-347.

8.      Walden, E. A., "On The Structure And Function Of Outsourcing Contracts: An Integrative Analysis Of The Economics Behind Vendor-Client Relationship," Working Paper, University of Minnesota, 2002, http://ericwalden.net/wip.html

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[ Final update date: May 24, 2002 ]